Navigation

    • Login
    • Search
    • PositiveGrid.com
    • Help Center
    • Contact Support

    Returns and Refund

    Spark
    2
    3
    584
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • bope
      bope last edited by

      After reading several posts on this forum I am not feeling very positive (pun intended) about my refund request. I tried to cancel the purchase the same day I made it (long before it was shipped) but never received a response. I received the amp today and immediately started the return process. I hope I am wrong and someone will contact me. Just a small suggestion, how about real customer service with a real person at the end of a telephone? I was thinking of purchasing a Bias Mini Guitar Amp but the input on this forum and my own experience is not giving me much confidence in Positive Grid. How do they send out a product with a faulty power supply?

      bope 1 Reply Last reply Reply Quote 0
      • bope
        bope @bope last edited by

        @bope so my confidence is restored (partially anyway). I was contacted and a RA number was provided.

        dhbailey 1 Reply Last reply Reply Quote 0
        • dhbailey
          dhbailey @bope last edited by

          @bope That's good -- please keep us posted about the progress of the return/refund process.

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post