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    Tones just don’t change through the app

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    • will_morris
      will_morris last edited by

      Has anyone else found that the app is completely useless at changing tones? It doesn’t matter if it’s a preset, one downloaded from the tone cloud or one I’ve made myself, I can click to load the tone but it does nothing at all. For example I’ll be playing on a clean tone and try to switch to a heavy tone and it just stays on the clean. I then click a load of random tones and if I’m lucky it might load one of them up. I’ll then try and change back to the tone I wanted and it will do nothing. If I get lucky and get the tone I want, I’ll click back to get to the screen where it displays the amp and pedals and it will just switch back to a completely random tone that I haven’t selected. It’s beyond useless and completely unusable in the way it’s advertised. Hopefully it is something I’m doing wrong but I just can’t see it being that.

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      • crystalpit
        crystalpit last edited by

        try this... with the app and Bluetooth disconnected, can you toggle through the spark amps onboard 4 presets?
        if not... I'd try a factory reset
        if it's the app, I'd try a reinstall.
        If both fail, it may be the amps problem, you got a lemon, no manufacturer has a 100% product.
        get in touch with customer support, they're pretty good

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