BIAS Pedal Produces Sound But Not Effects

[GuitarGreg]

I have a Mac and a PC. 64-bit versions of FX 2 and Amp 2 work beautifully on both machines. Pedal, however, only functions properly on my Mac. On the PC (super powerful) neither the 32-bit nor the 64-bit will produce effects — i only get the raw sound. I installed ASIO4All on the PC, but to no avail. I’m using an EVO 4 USB interface that has up-to-date firmware. Has anyone run into this problem and if so do you know of a fix? The Positive Grid help page on this issue is woefully lame.

Thanks.

[GuitarGreg]

Support won't help me, and no one is answering here. I guess my question is this: Is BIAS Pedal only meant to be a plugin? Is the stand alone version known not to function?

At this point I can't get it to work on either the PC or Mac. I tried using the same audio settings for Pedal as I have for FX 2 and Amp 2. What other, additional steps do I need to make to get this software working?

Thanks!

[Myxolydian]

@geshultz Win10 BIAS pedal works fine in standalone here.
You must have an audio configuration issue.

What does your Audio Settings window look like?

[GuitarGreg]

@myxolydian Here is the screen shot for my Mac using the EVO 4 USB interface:

The settings are similar for the PC, except obviously I'm using ASIO. The settings are similar for the Focusrite Scarlett 2i2 interface as well.

Thanks!

[GuitarGreg]

I knocked the sample rate down to 128 and it made no difference. Again, these same settings work for FX 2 and Amp 2. What possible setting is used in Pedal but not in FX or Amp?