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    anyone else have thier order number stop working?

    Spark
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    • mailafp
      mailafp last edited by

      i got the following message when i used the order number provided. to me. Please note this was working a few days ago and all of a sudden it stopped

      0_1598559941210_9a396688-75f9-40ac-81c0-04c14b78f818-image.png

      stormchanter 1 Reply Last reply Reply Quote 0
      • steviemorritt
        steviemorritt last edited by

        I'm having the very same problem, hope it's a glitch and I haven't been robbed lol

        1 Reply Last reply Reply Quote 1
        • jeffbabcock
          jeffbabcock last edited by

          Hi - I had the same problem today as well so it seems like a website bug.

          However, good news, a few hours after this I got my shipment notification via email, so I don't think you need to get too worried.

          1 Reply Last reply Reply Quote 1
          • damien
            damien last edited by

            yeah im the same just logged in to see order status and doesnt recognise my order number

            1 Reply Last reply Reply Quote 1
            • gremikbro65803
              gremikbro65803 last edited by

              i hope it just the servers and not my order yesterday it said my order would be shipped by the 3rd ,but now i am having the same problem .

              1 Reply Last reply Reply Quote 0
              • Switch625
                Switch625 last edited by

                Yes, same here. Getting the error message "The data is invalid"

                1 Reply Last reply Reply Quote 0
                • bloodmoon21
                  bloodmoon21 last edited by

                  I just logged in to see if anyone else is having the same issues.

                  1 Reply Last reply Reply Quote 0
                  • ewarfare
                    ewarfare last edited by

                    Yeah...getting the same response from the order tracking page. Was working yesterday and the days before...but now it says “The data is invalid. Please try again.”
                    Hopefully just an API error with the query. I requested an update through the support portal. Now I’m terrified thinking they’ll reply with, “We’re sorry, your order is no longer valid, and the Spark special is no longer available.” I’ll be patient and hopefully hear back from customer service soon.
                    Good luck everyone who’s still waiting for their Spark...from what I hear, it will be worth it.

                    1 Reply Last reply Reply Quote 0
                    • codenamesun21
                      codenamesun21 last edited by

                      I have same problem. My order was supposed to be shipped by the end of the month. but suddenly "The data is invalid"

                      1 Reply Last reply Reply Quote 0
                      • cmcwillieb
                        cmcwillieb last edited by

                        Order tracking page is down. There is another thread about it as well. The On line features of the app are also down.

                        1 Reply Last reply Reply Quote 1
                        • cmcwillieb
                          cmcwillieb last edited by

                          Everything is working again

                          1 Reply Last reply Reply Quote 1
                          • mtnbikerfred
                            mtnbikerfred last edited by

                            Ha! We broke it again... PG seriously underestimated their own success.

                            1 Reply Last reply Reply Quote 0
                            • ewarfare
                              ewarfare last edited by

                              The tracking site is working again...thanks to the website team for getting the issue resolved!!

                              1 Reply Last reply Reply Quote 0
                              • stormchanter
                                stormchanter @mailafp last edited by

                                @mailafp Mine is broken too.

                                1 Reply Last reply Reply Quote 0
                                • primeholy
                                  primeholy last edited by

                                  Started working for me, but extended my shipping by 7 days :(

                                  1 Reply Last reply Reply Quote 0
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