anyone else have thier order number stop working?
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i got the following message when i used the order number provided. to me. Please note this was working a few days ago and all of a sudden it stopped
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I'm having the very same problem, hope it's a glitch and I haven't been robbed lol
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Hi - I had the same problem today as well so it seems like a website bug.
However, good news, a few hours after this I got my shipment notification via email, so I don't think you need to get too worried.
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yeah im the same just logged in to see order status and doesnt recognise my order number
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i hope it just the servers and not my order yesterday it said my order would be shipped by the 3rd ,but now i am having the same problem .
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Yes, same here. Getting the error message "The data is invalid"
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I just logged in to see if anyone else is having the same issues.
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Yeah...getting the same response from the order tracking page. Was working yesterday and the days before...but now it says “The data is invalid. Please try again.”
Hopefully just an API error with the query. I requested an update through the support portal. Now I’m terrified thinking they’ll reply with, “We’re sorry, your order is no longer valid, and the Spark special is no longer available.” I’ll be patient and hopefully hear back from customer service soon.
Good luck everyone who’s still waiting for their Spark...from what I hear, it will be worth it. -
I have same problem. My order was supposed to be shipped by the end of the month. but suddenly "The data is invalid"
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Order tracking page is down. There is another thread about it as well. The On line features of the app are also down.
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Everything is working again
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Ha! We broke it again... PG seriously underestimated their own success.
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The tracking site is working again...thanks to the website team for getting the issue resolved!!
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@mailafp Mine is broken too.
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Started working for me, but extended my shipping by 7 days :(
