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    Server Error?

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    • spinnaker.sailing
      spinnaker.sailing last edited by

      unexpected error the certificate for this server is invalid. You might be connecting to a server that is pretending to be “spark.positivegrid.com” which could put your confidential information at risk

      Anyone else having this issue. Just updated the firmware.

      henleymajor jd4321 jcraigjackson smarchet112000 4 Replies Last reply Reply Quote 1
      • henleymajor
        henleymajor @spinnaker.sailing last edited by

        @spinnaker-sailing yes mate I’m having this issue

        1 Reply Last reply Reply Quote 0
        • dreadnought66
          dreadnought66 last edited by

          Same issue.

          1 Reply Last reply Reply Quote 0
          • markbouchard00
            markbouchard00 last edited by

            same for me

            1 Reply Last reply Reply Quote 0
            • stefanloof99
              stefanloof99 last edited by

              Same here too.

              1 Reply Last reply Reply Quote 0
              • jd4321
                jd4321 @spinnaker.sailing last edited by

                @spinnaker-sailing Same here!

                1 Reply Last reply Reply Quote 0
                • sschibuola
                  sschibuola last edited by

                  Yup they must be having a major server meltdown today. Chord Analysis not working in the app. I dont have my amp yet, and even the order tracking page is down!

                  1 Reply Last reply Reply Quote 1
                  • jeffbabcock
                    jeffbabcock last edited by

                    There was a bug in the order tracking page earlier today as well.
                    I just got a shipment notification though, so no need to worry on that end. Hopefully they will resolve their website issues soon.

                    1 Reply Last reply Reply Quote 0
                    • tbutler20008
                      tbutler20008 last edited by

                      same issue......backing tracks wont load.......everything these days is internet based.....things go down.....hopefully up soon though...i want to play.

                      1 Reply Last reply Reply Quote 0
                      • jcraigjackson
                        jcraigjackson @spinnaker.sailing last edited by

                        @spinnaker-sailing same problem here and I just got my amp today. Ugh. No one from Spark moderating this?

                        1 Reply Last reply Reply Quote 0
                        • mailbox
                          mailbox last edited by

                          I don't think it's anything to do with the firmware upgrade - I'm still on the original firmware (until I can source a computer that is capable of running the installer app!) and I've just got the exact same problem.
                          I wish there was a way of having at least some of the backing tracks accessible off-line. Would see us through these times?

                          1 Reply Last reply Reply Quote 0
                          • shawmark
                            shawmark last edited by shawmark

                            So annoying received my amp yesterday and worked fine then tonight I get the server error. Positive Grid someone should have posted a response to this outage by now please so others don’t waste time trying to resolve the issue.

                            1 Reply Last reply Reply Quote 0
                            • segorese
                              segorese last edited by

                              I'm getting the same error. Can anyone advise? Can you write email addresses here?
                              segorese@gmail.com

                              1 Reply Last reply Reply Quote 0
                              • robert.carr
                                robert.carr last edited by robert.carr

                                Yep. Same problem. Rebooted iPad. Re downloaded the app. Still no saving favorites, not displaying recent songs. Nothing played in Spark app has chord analysis.

                                Also - still missing my travel bag. No order number given. @Positive-Grid @positivegrid

                                1 Reply Last reply Reply Quote 0
                                • davidmshowers
                                  davidmshowers last edited by

                                  Same problem here.

                                  1 Reply Last reply Reply Quote 0
                                  • cmcwillieb
                                    cmcwillieb last edited by

                                    Still showing all recently played songs and jam tracks as unavailable and the Tracking page is actually broken as opposed to just the normal grossly inaccurate and inadequate. Had to adjust my practice and use the built in blues track. Didn't realize the coolest features of the amp/app were forever dependent on PG. That is a whole new level of disappointment.

                                    1 Reply Last reply Reply Quote 0
                                    • cmcwillieb
                                      cmcwillieb last edited by

                                      Tracking page is working again, Jam Tracks are working again! Yipee

                                      7171551 1 Reply Last reply Reply Quote 0
                                      • smarchet112000
                                        smarchet112000 @spinnaker.sailing last edited by smarchet112000

                                        @spinnaker-sailing Same here...good to know it's not on my end I guess.
                                        Edit:
                                        Aaaaaand now it's up.

                                        1 Reply Last reply Reply Quote 0
                                        • 7171551
                                          7171551 @cmcwillieb last edited by

                                          @cmcwillieb Not working for me. As you say:

                                          "a whole new level of disappointment."

                                          1 Reply Last reply Reply Quote 0
                                          • wt_hayes
                                            wt_hayes last edited by wt_hayes

                                            I had this same issued last night. I'm not that quick to rush to judgement. I'll give them time to get the system stable. I've only had my amp for a couple of weeks.

                                            1 Reply Last reply Reply Quote 0
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