Waiting on refund with zero contact from customer support!



  • After being approved for a refund and receiving a refund receipt quoting 10 business days max for fund credit return.

    It's been more than 30 days and zero funds have been credited back to my account.

    Not only that, I've sent multiple emails to the support department with not even one response!!

    Heed the warning all. Good product, but deplorable customer service.

    It feels like I've been personally robbed by Positive Grid and have no recourse due to the Co-vid circumstances we are all going through.



  • No need to cross-post.



  • I love my Spark. Just saying. I'm not a YouTuber. I'm no one special. I'm some old guy who loves to play guitar.

    And... I LOVE my spark. :)