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    Ipad/connects, but won't play music?

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    • dmmd99
      dmmd99 last edited by

      Via Bluetooth
      I can manage the amps/effect etc, but won't play songs/backing tracks through bluetooth

      I can connect to:
      Spark 40 BLE
      Spark 40 Audio

      But doesn't play audio.

      Any help? Thanks,
      Dave

      samueleonline Keoki dhbailey drbaroni 4 Replies Last reply Reply Quote 0
      • samueleonline
        samueleonline @dmmd99 last edited by

        @dmmd99
        volume of the audio in the tablet or in the music knob of the spark?

        1 Reply Last reply Reply Quote 0
        • valascia
          valascia last edited by

          I had a weird thing in my iPad where the auto chording wouldn't work. I could hear the music but the display was empty. I switched to my Android phone and no such problem. I haven't tried again. Could these be related as an iPad setting thing?

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          • Keoki
            Keoki @dmmd99 last edited by

            @dmmd99

            You have both Bluetooth channels on simultaneously yes? I missed that first time around. Used this support page to help me sort it out.

            https://help.positivegrid.com/hc/en-us/articles/360045697291-Bluetooth-Connection-Troubleshooting-Guide

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            • dhbailey
              dhbailey @dmmd99 last edited by

              @dmmd99 Have you connected the Spark to more than one bluetooth device? If so, when you turned the amp the other device may have connected to the Spark 40 Audio connection. The Spark 40 BLE connection is made from within the running app to the Spark, so that would leave your device able to control the amps/effects but not to play audio since the Spark connected to a 2nd device. If you've only ever connected the one device to the Spark then check to be sure you have the volume level up on the device and also on the Spark. To hear the music on the Spark you don't need to have the Music Volume knob very high until you start to play your guitar along with the music.

              1 Reply Last reply Reply Quote 1
              • drbaroni
                drbaroni @dmmd99 last edited by

                @dmmd99

                Beside all the good advice you already got here above, check that there's no USB cable plugged into the Spark. It would be mutually exclusive with the Spark 40 Audio bluetooth connection, i.e. if the USB cable is plugged into the Spark you won't be able to play music through it via bluetooth. :-)

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