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    No power cable

    Spark
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    • oblivious
      oblivious last edited by

      I can't find any information on this but my Spark arrived without the power cable. It has the power brick but not the cable something like https://www.amazon.ca/MW-CPX-003/dp/B078N74NXD/ref=asc_df_B078N74NXD/?tag=googleshopc0c-20&linkCode=df0&hvadid=335906978550&hvpos=&hvnetw=g&hvrand=15551567161816642688&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9001498&hvtargid=pla-524666703291&psc=1.

      However it did have 2 usb cables. Is this correct for anybody else? Am I supposed to supply my own?

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      • raman
        raman last edited by

        Yeah that's the cable, a lot of consumer devices use that exact cable (Xbox's without external bricks use them for instance, as do many DVD players) you likely have one laying about. My guess is it was a factory mistake I got one USB and one power cable.

        oblivious 1 Reply Last reply Reply Quote 0
        • oblivious
          oblivious @raman last edited by

          @raman thanks, I'll dig around for one -- hopefully they'll provide one in the meantime.

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          • oblivious
            oblivious last edited by

            I want to throw an update here. Support told me they'll send the piece of missing cable with a tracking number. I didn't get a tracking number and it was radio silence for a month. Yesterday DHL appeared and dropped off a package and I thought I'd be getting the missing piece but it ended up being a whole set of the 3 prong power supply. Overall pretty happy with the end result but the communication in between was pretty crappy.

            samueleonline 1 Reply Last reply Reply Quote 0
            • samueleonline
              samueleonline @oblivious last edited by

              @oblivious said in No power cable:

              I want to throw an update here. Support told me they'll send the piece of missing cable with a tracking number. I didn't get a tracking number and it was radio silence for a month. Yesterday DHL appeared and dropped off a package and I thought I'd be getting the missing piece but it ended up being a whole set of the 3 prong power supply. Overall pretty happy with the end result but the communication in between was pretty crappy.

              yes, of course it is
              communication leaves a lot to be desired
              but in the end it was better that way

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