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    BIAS FX 2 will not load on Win10 X64

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    • user+positivegrid
      user+positivegrid last edited by

      My BIAS FX 2 suddenly stopped working and will not load. I had it working fine. Might be a Windows update or something that broke it, but I have tried to reinstall, change to x32 and to install the v2.1.10.4930 BETA. But all get the same result. The loading of the application hangs on the loading window with the "BIAS FX" graphics.

      The windows log:
      Faulting application name: BIAS FX 2_x64.exe, version: 2.1.10.4930, time stamp: 0x5ee2f36f
      Faulting module name: BIAS FX 2_x64.exe, version: 2.1.10.4930, time stamp: 0x5ee2f36f
      Exception code: 0xc0000409
      Fault offset: 0x0000000000586cf4
      Faulting process id: 0x1cc
      Faulting application start time: 0x01d645b857d72073
      Faulting application path: C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
      Faulting module path: C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
      Report Id: db9544bf-e6cf-4d5a-9ca6-a9b83e3460eb
      Faulting package full name:
      Faulting package-relative application ID:

      Crach log:
      Version=1
      EventType=BEX64
      EventTime=132369897788391053
      ReportType=2
      Consent=1
      UploadTime=132369897790179219
      ReportStatus=268435456
      ReportIdentifier=9d6c6325-380f-4d6b-92a0-7d12b3221b2a
      IntegratorReportIdentifier=db9544bf-e6cf-4d5a-9ca6-a9b83e3460eb
      Wow64Host=34404
      NsAppName=BIAS FX 2_x64.exe
      AppSessionGuid=000001cc-0001-001e-7320-d757b845d601
      TargetAppId=W:00060fa97c47ca95ef2588726664d6d616f100000904!00001ce9bdd3046fbce7daf2cf7dbdcf174aab620d2c!BIAS FX 2_x64.exe
      TargetAppVer=2020//06//12:03:15:59!7e6b56!BIAS FX 2_x64.exe
      BootId=4294967295
      ServiceSplit=33554434
      TargetAsId=1043
      UserImpactVector=271581968
      IsFatal=1
      EtwNonCollectReason=1
      Response.BucketId=d9c3d8b62b1b0e0a3fd91fdd76fb258b
      Response.BucketTable=5
      Response.LegacyBucketId=2294900521166382475
      Response.type=4
      Sig[0].Name=Application Name
      Sig[0].Value=BIAS FX 2_x64.exe
      Sig[1].Name=Application Version
      Sig[1].Value=2.1.10.4930
      Sig[2].Name=Application Timestamp
      Sig[2].Value=5ee2f36f
      Sig[3].Name=Fault Module Name
      Sig[3].Value=BIAS FX 2_x64.exe
      Sig[4].Name=Fault Module Version
      Sig[4].Value=2.1.10.4930
      Sig[5].Name=Fault Module Timestamp
      Sig[5].Value=5ee2f36f
      Sig[6].Name=Exception Offset
      Sig[6].Value=0000000000586cf4
      Sig[7].Name=Exception Code
      Sig[7].Value=c0000409
      Sig[8].Name=Exception Data
      Sig[8].Value=0000000000000007
      DynamicSig[1].Name=OS Version
      DynamicSig[1].Value=10.0.18363.2.0.0.256.48
      DynamicSig[2].Name=Locale ID
      DynamicSig[2].Value=3072
      DynamicSig[22].Name=Additional Information 1
      DynamicSig[22].Value=aa67
      DynamicSig[23].Name=Additional Information 2
      DynamicSig[23].Value=aa67485f52d32186e2c6a1280747bb5a
      DynamicSig[24].Name=Additional Information 3
      DynamicSig[24].Value=6018
      DynamicSig[25].Name=Additional Information 4
      DynamicSig[25].Value=6018f2a0eb61553a7d9ae7a970f21237
      UI[2]=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
      LoadedModule[0]=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
      LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
      LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
      LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
      LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll
      LoadedModule[5]=C:\Windows\SYSTEM32\AcLayers.DLL
      LoadedModule[6]=C:\Windows\System32\msvcrt.dll
      LoadedModule[7]=C:\Windows\System32\USER32.dll
      LoadedModule[8]=C:\Windows\System32\win32u.dll
      LoadedModule[9]=C:\Windows\System32\GDI32.dll
      LoadedModule[10]=C:\Windows\System32\gdi32full.dll
      LoadedModule[11]=C:\Windows\System32\msvcp_win.dll
      LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
      LoadedModule[13]=C:\Windows\System32\SHLWAPI.dll
      LoadedModule[14]=C:\Windows\System32\combase.dll
      LoadedModule[15]=C:\Windows\System32\RPCRT4.dll
      LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll
      LoadedModule[17]=C:\Windows\System32\ADVAPI32.dll
      LoadedModule[18]=C:\Windows\System32\sechost.dll
      LoadedModule[19]=C:\Windows\SYSTEM32\sfc.dll
      LoadedModule[20]=C:\Windows\SYSTEM32\WINSPOOL.DRV
      LoadedModule[21]=C:\Windows\System32\kernel.appcore.dll
      LoadedModule[22]=C:\Windows\System32\bcrypt.dll
      LoadedModule[23]=C:\Windows\SYSTEM32\PROPSYS.dll
      LoadedModule[24]=C:\Windows\System32\OLEAUT32.dll
      LoadedModule[25]=C:\Windows\System32\shcore.dll
      LoadedModule[26]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
      LoadedModule[27]=C:\Windows\SYSTEM32\sfc_os.DLL
      LoadedModule[28]=C:\Windows\SYSTEM32\SortWindows61.dll
      LoadedModule[29]=C:\Windows\System32\IMM32.DLL
      LoadedModule[30]=C:\Windows\System32\COMDLG32.dll
      LoadedModule[31]=C:\Windows\System32\SHELL32.dll
      LoadedModule[32]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.900_none_2a238898466d6da2\COMCTL32.dll
      LoadedModule[33]=C:\Windows\System32\cfgmgr32.dll
      LoadedModule[34]=C:\Windows\System32\windows.storage.dll
      LoadedModule[35]=C:\Windows\System32\profapi.dll
      LoadedModule[36]=C:\Windows\System32\powrprof.dll
      LoadedModule[37]=C:\Windows\System32\UMPDC.dll
      LoadedModule[38]=C:\Windows\System32\cryptsp.dll
      LoadedModule[39]=C:\Windows\System32\ole32.dll
      LoadedModule[40]=C:\Windows\System32\PSAPI.DLL
      LoadedModule[41]=C:\Windows\System32\WLDAP32.dll
      LoadedModule[42]=C:\Windows\System32\WS2_32.dll
      LoadedModule[43]=C:\Windows\SYSTEM32\OPENGL32.dll
      LoadedModule[44]=C:\Windows\SYSTEM32\VERSION.dll
      LoadedModule[45]=C:\Windows\SYSTEM32\WININET.dll
      LoadedModule[46]=C:\Windows\SYSTEM32\WINMM.dll
      LoadedModule[47]=C:\Windows\SYSTEM32\GLU32.dll
      LoadedModule[48]=C:\Windows\SYSTEM32\winmmbase.dll
      LoadedModule[49]=C:\Windows\SYSTEM32\dxcore.dll
      LoadedModule[50]=C:\Windows\system32\uxtheme.dll
      LoadedModule[51]=C:\Program Files (x86)\Stardock\Fences\FencesMenu64.dll
      LoadedModule[52]=C:\Windows\SYSTEM32\USERENV.dll
      LoadedModule[53]=C:\Windows\SYSTEM32\WTSAPI32.dll
      LoadedModule[54]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.900_none_17a9acbe6da6f6e5\gdiplus.dll
      LoadedModule[55]=C:\Windows\System32\MSCTF.dll
      LoadedModule[56]=C:\Windows\System32\clbcatq.dll
      LoadedModule[57]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.18362.900_none_e6beb9d913147d17\comctl32.dll
      LoadedModule[58]=C:\Windows\SYSTEM32\WindowsCodecs.dll
      LoadedModule[59]=C:\Windows\System32\thumbcache.dll
      LoadedModule[60]=C:\Windows\system32\dataexchange.dll
      LoadedModule[61]=C:\Windows\system32\dcomp.dll
      LoadedModule[62]=C:\Windows\system32\d3d11.dll
      LoadedModule[63]=C:\Windows\system32\dxgi.dll
      LoadedModule[64]=C:\Windows\system32\twinapi.appcore.dll
      LoadedModule[65]=C:\Windows\system32\RMCLIENT.dll
      LoadedModule[66]=C:\Windows\system32\rsaenh.dll
      LoadedModule[67]=C:\Windows\SYSTEM32\CRYPTBASE.dll
      LoadedModule[68]=C:\Windows\SYSTEM32\dbghelp.dll
      LoadedModule[69]=C:\Windows\SYSTEM32\dbgcore.DLL
      LoadedModule[70]=C:\Windows\SYSTEM32\dsound.dll
      LoadedModule[71]=C:\Windows\System32\MMDevApi.dll
      LoadedModule[72]=C:\Windows\System32\DEVOBJ.dll
      LoadedModule[73]=C:\Windows\SYSTEM32\wdmaud.drv
      LoadedModule[74]=C:\Windows\SYSTEM32\ksuser.dll
      LoadedModule[75]=C:\Windows\SYSTEM32\AVRT.dll
      LoadedModule[76]=C:\Windows\SYSTEM32\AUDIOSES.DLL
      LoadedModule[77]=C:\Windows\SYSTEM32\wintypes.dll
      LoadedModule[78]=C:\Windows\SYSTEM32\msacm32.drv
      LoadedModule[79]=C:\Windows\SYSTEM32\MSACM32.dll
      LoadedModule[80]=C:\Windows\SYSTEM32\midimap.dll
      LoadedModule[81]=c:\program files\ik multimedia\irig device driver\w10_x64\ikmultimedia-irig-usbaudioasio_x64.dll
      LoadedModule[82]=C:\Windows\System32\SETUPAPI.dll
      LoadedModule[83]=C:\Windows\System32\WINTRUST.dll
      LoadedModule[84]=C:\Windows\System32\MSASN1.dll
      LoadedModule[85]=C:\Windows\System32\CRYPT32.dll
      LoadedModule[86]=C:\Windows\System32\TextInputFramework.dll
      LoadedModule[87]=C:\Windows\System32\CoreMessaging.dll
      LoadedModule[88]=C:\Windows\System32\CoreUIComponents.dll
      LoadedModule[89]=C:\Windows\SYSTEM32\ntmarta.dll
      LoadedModule[90]=C:\Windows\System32\iertutil.dll
      LoadedModule[91]=C:\Windows\SYSTEM32\mscms.dll
      LoadedModule[92]=C:\Windows\SYSTEM32\ColorAdapterClient.dll
      LoadedModule[93]=C:\Windows\SYSTEM32\d2d1.dll
      LoadedModule[94]=C:\Windows\SYSTEM32\DWrite.dll
      LoadedModule[95]=C:\Windows\SYSTEM32\D3D10Warp.dll
      State[0].Key=Transport.DoneStage1
      State[0].Value=1
      OsInfo[0].Key=vermaj
      OsInfo[0].Value=10
      OsInfo[1].Key=vermin
      OsInfo[1].Value=0
      OsInfo[2].Key=verbld
      OsInfo[2].Value=18363
      OsInfo[3].Key=ubr
      OsInfo[3].Value=900
      OsInfo[4].Key=versp
      OsInfo[4].Value=0
      OsInfo[5].Key=arch
      OsInfo[5].Value=9
      OsInfo[6].Key=lcid
      OsInfo[6].Value=1033
      OsInfo[7].Key=geoid
      OsInfo[7].Value=177
      OsInfo[8].Key=sku
      OsInfo[8].Value=48
      OsInfo[9].Key=domain
      OsInfo[9].Value=0
      OsInfo[10].Key=prodsuite
      OsInfo[10].Value=256
      OsInfo[11].Key=ntprodtype
      OsInfo[11].Value=1
      OsInfo[12].Key=platid
      OsInfo[12].Value=10
      OsInfo[13].Key=sr
      OsInfo[13].Value=0
      OsInfo[14].Key=tmsi
      OsInfo[14].Value=162935
      OsInfo[15].Key=osinsty
      OsInfo[15].Value=2
      OsInfo[16].Key=iever
      OsInfo[16].Value=11.900.18362.0-11.0.195
      OsInfo[17].Key=portos
      OsInfo[17].Value=0
      OsInfo[18].Key=ram
      OsInfo[18].Value=32703
      OsInfo[19].Key=svolsz
      OsInfo[19].Value=465
      OsInfo[20].Key=wimbt
      OsInfo[20].Value=0
      OsInfo[21].Key=blddt
      OsInfo[21].Value=190318
      OsInfo[22].Key=bldtm
      OsInfo[22].Value=1202
      OsInfo[23].Key=bldbrch
      OsInfo[23].Value=19h1_release
      OsInfo[24].Key=bldchk
      OsInfo[24].Value=0
      OsInfo[25].Key=wpvermaj
      OsInfo[25].Value=0
      OsInfo[26].Key=wpvermin
      OsInfo[26].Value=0
      OsInfo[27].Key=wpbuildmaj
      OsInfo[27].Value=0
      OsInfo[28].Key=wpbuildmin
      OsInfo[28].Value=0
      OsInfo[29].Key=osver
      OsInfo[29].Value=10.0.18362.900.amd64fre.19h1_release.190318-1202
      OsInfo[30].Key=buildflightid
      OsInfo[31].Key=edition
      OsInfo[31].Value=Professional
      OsInfo[32].Key=ring
      OsInfo[32].Value=Retail
      OsInfo[33].Key=expid
      OsInfo[34].Key=containerid
      OsInfo[35].Key=containertype
      OsInfo[36].Key=edu
      OsInfo[36].Value=0
      FriendlyEventName=Stopped working
      ConsentKey=BEX64
      AppName=BIAS FX 2_x64.exe
      AppPath=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
      NsPartner=windows
      NsGroup=windows8
      ApplicationIdentity=ABD256745B2F8FA52F28651185157B27
      MetadataHash=2087727431

      Any ideas?

      1 Reply Last reply Reply Quote 0
      • fdlkirkham
        fdlkirkham last edited by

        Hi - I was trawling the forums looking for a solution to a similar issue with BIAS AMP and found your post. I eventually found the support link below and it fixed my problem with BIAS AMP. The folder structure seems to be pretty similar between AMP and FX, so maybe this will help you too. Best of luck!

        https://help.positivegrid.com/hc/en-us/articles/115001441123-Missing-UI-or-Empty-Window

        Cheers - Joe

        1 Reply Last reply Reply Quote 0
        • theclarktones
          theclarktones last edited by

          I am getting sick of this continually happening. I love the software and how it sounds, the user friendly feel and all that, but this continual conflict with windows is getting old.

          And I hate working to get my personalized tones right where I want them, and then have to start all over.

          Positive Grid needs to get this together. It does not happen with any of my other amp sims. I paid for Bias FX 2 Elite and the Omnyss extension. Cannot use them.

          I work and cannot continually go in and retype computer code.

          Is anyone else reaching this point of frustration?

          Jesse

          1 Reply Last reply Reply Quote 1
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