BIAS FX 2 will not load on Win10 X64
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My BIAS FX 2 suddenly stopped working and will not load. I had it working fine. Might be a Windows update or something that broke it, but I have tried to reinstall, change to x32 and to install the v2.1.10.4930 BETA. But all get the same result. The loading of the application hangs on the loading window with the "BIAS FX" graphics.
The windows log:
Faulting application name: BIAS FX 2_x64.exe, version: 2.1.10.4930, time stamp: 0x5ee2f36f
Faulting module name: BIAS FX 2_x64.exe, version: 2.1.10.4930, time stamp: 0x5ee2f36f
Exception code: 0xc0000409
Fault offset: 0x0000000000586cf4
Faulting process id: 0x1cc
Faulting application start time: 0x01d645b857d72073
Faulting application path: C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
Faulting module path: C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
Report Id: db9544bf-e6cf-4d5a-9ca6-a9b83e3460eb
Faulting package full name:
Faulting package-relative application ID:Crach log:
Version=1
EventType=BEX64
EventTime=132369897788391053
ReportType=2
Consent=1
UploadTime=132369897790179219
ReportStatus=268435456
ReportIdentifier=9d6c6325-380f-4d6b-92a0-7d12b3221b2a
IntegratorReportIdentifier=db9544bf-e6cf-4d5a-9ca6-a9b83e3460eb
Wow64Host=34404
NsAppName=BIAS FX 2_x64.exe
AppSessionGuid=000001cc-0001-001e-7320-d757b845d601
TargetAppId=W:00060fa97c47ca95ef2588726664d6d616f100000904!00001ce9bdd3046fbce7daf2cf7dbdcf174aab620d2c!BIAS FX 2_x64.exe
TargetAppVer=2020//06//12:03:15:59!7e6b56!BIAS FX 2_x64.exe
BootId=4294967295
ServiceSplit=33554434
TargetAsId=1043
UserImpactVector=271581968
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=d9c3d8b62b1b0e0a3fd91fdd76fb258b
Response.BucketTable=5
Response.LegacyBucketId=2294900521166382475
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=BIAS FX 2_x64.exe
Sig[1].Name=Application Version
Sig[1].Value=2.1.10.4930
Sig[2].Name=Application Timestamp
Sig[2].Value=5ee2f36f
Sig[3].Name=Fault Module Name
Sig[3].Value=BIAS FX 2_x64.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=2.1.10.4930
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5ee2f36f
Sig[6].Name=Exception Offset
Sig[6].Value=0000000000586cf4
Sig[7].Name=Exception Code
Sig[7].Value=c0000409
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000007
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18363.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3072
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=aa67
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=aa67485f52d32186e2c6a1280747bb5a
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=6018
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=6018f2a0eb61553a7d9ae7a970f21237
UI[2]=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
LoadedModule[0]=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[5]=C:\Windows\SYSTEM32\AcLayers.DLL
LoadedModule[6]=C:\Windows\System32\msvcrt.dll
LoadedModule[7]=C:\Windows\System32\USER32.dll
LoadedModule[8]=C:\Windows\System32\win32u.dll
LoadedModule[9]=C:\Windows\System32\GDI32.dll
LoadedModule[10]=C:\Windows\System32\gdi32full.dll
LoadedModule[11]=C:\Windows\System32\msvcp_win.dll
LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
LoadedModule[13]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[14]=C:\Windows\System32\combase.dll
LoadedModule[15]=C:\Windows\System32\RPCRT4.dll
LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[17]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[18]=C:\Windows\System32\sechost.dll
LoadedModule[19]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule[20]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[21]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[22]=C:\Windows\System32\bcrypt.dll
LoadedModule[23]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[24]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[25]=C:\Windows\System32\shcore.dll
LoadedModule[26]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[27]=C:\Windows\SYSTEM32\sfc_os.DLL
LoadedModule[28]=C:\Windows\SYSTEM32\SortWindows61.dll
LoadedModule[29]=C:\Windows\System32\IMM32.DLL
LoadedModule[30]=C:\Windows\System32\COMDLG32.dll
LoadedModule[31]=C:\Windows\System32\SHELL32.dll
LoadedModule[32]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.900_none_2a238898466d6da2\COMCTL32.dll
LoadedModule[33]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[34]=C:\Windows\System32\windows.storage.dll
LoadedModule[35]=C:\Windows\System32\profapi.dll
LoadedModule[36]=C:\Windows\System32\powrprof.dll
LoadedModule[37]=C:\Windows\System32\UMPDC.dll
LoadedModule[38]=C:\Windows\System32\cryptsp.dll
LoadedModule[39]=C:\Windows\System32\ole32.dll
LoadedModule[40]=C:\Windows\System32\PSAPI.DLL
LoadedModule[41]=C:\Windows\System32\WLDAP32.dll
LoadedModule[42]=C:\Windows\System32\WS2_32.dll
LoadedModule[43]=C:\Windows\SYSTEM32\OPENGL32.dll
LoadedModule[44]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[45]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[46]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[47]=C:\Windows\SYSTEM32\GLU32.dll
LoadedModule[48]=C:\Windows\SYSTEM32\winmmbase.dll
LoadedModule[49]=C:\Windows\SYSTEM32\dxcore.dll
LoadedModule[50]=C:\Windows\system32\uxtheme.dll
LoadedModule[51]=C:\Program Files (x86)\Stardock\Fences\FencesMenu64.dll
LoadedModule[52]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[53]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[54]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.900_none_17a9acbe6da6f6e5\gdiplus.dll
LoadedModule[55]=C:\Windows\System32\MSCTF.dll
LoadedModule[56]=C:\Windows\System32\clbcatq.dll
LoadedModule[57]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.18362.900_none_e6beb9d913147d17\comctl32.dll
LoadedModule[58]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[59]=C:\Windows\System32\thumbcache.dll
LoadedModule[60]=C:\Windows\system32\dataexchange.dll
LoadedModule[61]=C:\Windows\system32\dcomp.dll
LoadedModule[62]=C:\Windows\system32\d3d11.dll
LoadedModule[63]=C:\Windows\system32\dxgi.dll
LoadedModule[64]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[65]=C:\Windows\system32\RMCLIENT.dll
LoadedModule[66]=C:\Windows\system32\rsaenh.dll
LoadedModule[67]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[68]=C:\Windows\SYSTEM32\dbghelp.dll
LoadedModule[69]=C:\Windows\SYSTEM32\dbgcore.DLL
LoadedModule[70]=C:\Windows\SYSTEM32\dsound.dll
LoadedModule[71]=C:\Windows\System32\MMDevApi.dll
LoadedModule[72]=C:\Windows\System32\DEVOBJ.dll
LoadedModule[73]=C:\Windows\SYSTEM32\wdmaud.drv
LoadedModule[74]=C:\Windows\SYSTEM32\ksuser.dll
LoadedModule[75]=C:\Windows\SYSTEM32\AVRT.dll
LoadedModule[76]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[77]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[78]=C:\Windows\SYSTEM32\msacm32.drv
LoadedModule[79]=C:\Windows\SYSTEM32\MSACM32.dll
LoadedModule[80]=C:\Windows\SYSTEM32\midimap.dll
LoadedModule[81]=c:\program files\ik multimedia\irig device driver\w10_x64\ikmultimedia-irig-usbaudioasio_x64.dll
LoadedModule[82]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[83]=C:\Windows\System32\WINTRUST.dll
LoadedModule[84]=C:\Windows\System32\MSASN1.dll
LoadedModule[85]=C:\Windows\System32\CRYPT32.dll
LoadedModule[86]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[87]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[88]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[89]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[90]=C:\Windows\System32\iertutil.dll
LoadedModule[91]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[92]=C:\Windows\SYSTEM32\ColorAdapterClient.dll
LoadedModule[93]=C:\Windows\SYSTEM32\d2d1.dll
LoadedModule[94]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[95]=C:\Windows\SYSTEM32\D3D10Warp.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18363
OsInfo[3].Key=ubr
OsInfo[3].Value=900
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=177
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=162935
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.900.18362.0-11.0.195
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32703
OsInfo[19].Key=svolsz
OsInfo[19].Value=465
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.900.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=BIAS FX 2_x64.exe
AppPath=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=ABD256745B2F8FA52F28651185157B27
MetadataHash=2087727431Any ideas?
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Hi - I was trawling the forums looking for a solution to a similar issue with BIAS AMP and found your post. I eventually found the support link below and it fixed my problem with BIAS AMP. The folder structure seems to be pretty similar between AMP and FX, so maybe this will help you too. Best of luck!
https://help.positivegrid.com/hc/en-us/articles/115001441123-Missing-UI-or-Empty-Window
Cheers - Joe