BIAS FX 2 will not load on Win10 X64



  • My BIAS FX 2 suddenly stopped working and will not load. I had it working fine. Might be a Windows update or something that broke it, but I have tried to reinstall, change to x32 and to install the v2.1.10.4930 BETA. But all get the same result. The loading of the application hangs on the loading window with the "BIAS FX" graphics.

    The windows log:
    Faulting application name: BIAS FX 2_x64.exe, version: 2.1.10.4930, time stamp: 0x5ee2f36f
    Faulting module name: BIAS FX 2_x64.exe, version: 2.1.10.4930, time stamp: 0x5ee2f36f
    Exception code: 0xc0000409
    Fault offset: 0x0000000000586cf4
    Faulting process id: 0x1cc
    Faulting application start time: 0x01d645b857d72073
    Faulting application path: C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
    Faulting module path: C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
    Report Id: db9544bf-e6cf-4d5a-9ca6-a9b83e3460eb
    Faulting package full name:
    Faulting package-relative application ID:

    Crach log:
    Version=1
    EventType=BEX64
    EventTime=132369897788391053
    ReportType=2
    Consent=1
    UploadTime=132369897790179219
    ReportStatus=268435456
    ReportIdentifier=9d6c6325-380f-4d6b-92a0-7d12b3221b2a
    IntegratorReportIdentifier=db9544bf-e6cf-4d5a-9ca6-a9b83e3460eb
    Wow64Host=34404
    NsAppName=BIAS FX 2_x64.exe
    AppSessionGuid=000001cc-0001-001e-7320-d757b845d601
    TargetAppId=W:00060fa97c47ca95ef2588726664d6d616f100000904!00001ce9bdd3046fbce7daf2cf7dbdcf174aab620d2c!BIAS FX 2_x64.exe
    TargetAppVer=2020//06//12:03:15:59!7e6b56!BIAS FX 2_x64.exe
    BootId=4294967295
    ServiceSplit=33554434
    TargetAsId=1043
    UserImpactVector=271581968
    IsFatal=1
    EtwNonCollectReason=1
    Response.BucketId=d9c3d8b62b1b0e0a3fd91fdd76fb258b
    Response.BucketTable=5
    Response.LegacyBucketId=2294900521166382475
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=BIAS FX 2_x64.exe
    Sig[1].Name=Application Version
    Sig[1].Value=2.1.10.4930
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5ee2f36f
    Sig[3].Name=Fault Module Name
    Sig[3].Value=BIAS FX 2_x64.exe
    Sig[4].Name=Fault Module Version
    Sig[4].Value=2.1.10.4930
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5ee2f36f
    Sig[6].Name=Exception Offset
    Sig[6].Value=0000000000586cf4
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000409
    Sig[8].Name=Exception Data
    Sig[8].Value=0000000000000007
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.18363.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=3072
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=aa67
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=aa67485f52d32186e2c6a1280747bb5a
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=6018
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=6018f2a0eb61553a7d9ae7a970f21237
    UI[2]=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
    LoadedModule[0]=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll
    LoadedModule[5]=C:\Windows\SYSTEM32\AcLayers.DLL
    LoadedModule[6]=C:\Windows\System32\msvcrt.dll
    LoadedModule[7]=C:\Windows\System32\USER32.dll
    LoadedModule[8]=C:\Windows\System32\win32u.dll
    LoadedModule[9]=C:\Windows\System32\GDI32.dll
    LoadedModule[10]=C:\Windows\System32\gdi32full.dll
    LoadedModule[11]=C:\Windows\System32\msvcp_win.dll
    LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
    LoadedModule[13]=C:\Windows\System32\SHLWAPI.dll
    LoadedModule[14]=C:\Windows\System32\combase.dll
    LoadedModule[15]=C:\Windows\System32\RPCRT4.dll
    LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll
    LoadedModule[17]=C:\Windows\System32\ADVAPI32.dll
    LoadedModule[18]=C:\Windows\System32\sechost.dll
    LoadedModule[19]=C:\Windows\SYSTEM32\sfc.dll
    LoadedModule[20]=C:\Windows\SYSTEM32\WINSPOOL.DRV
    LoadedModule[21]=C:\Windows\System32\kernel.appcore.dll
    LoadedModule[22]=C:\Windows\System32\bcrypt.dll
    LoadedModule[23]=C:\Windows\SYSTEM32\PROPSYS.dll
    LoadedModule[24]=C:\Windows\System32\OLEAUT32.dll
    LoadedModule[25]=C:\Windows\System32\shcore.dll
    LoadedModule[26]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[27]=C:\Windows\SYSTEM32\sfc_os.DLL
    LoadedModule[28]=C:\Windows\SYSTEM32\SortWindows61.dll
    LoadedModule[29]=C:\Windows\System32\IMM32.DLL
    LoadedModule[30]=C:\Windows\System32\COMDLG32.dll
    LoadedModule[31]=C:\Windows\System32\SHELL32.dll
    LoadedModule[32]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.900_none_2a238898466d6da2\COMCTL32.dll
    LoadedModule[33]=C:\Windows\System32\cfgmgr32.dll
    LoadedModule[34]=C:\Windows\System32\windows.storage.dll
    LoadedModule[35]=C:\Windows\System32\profapi.dll
    LoadedModule[36]=C:\Windows\System32\powrprof.dll
    LoadedModule[37]=C:\Windows\System32\UMPDC.dll
    LoadedModule[38]=C:\Windows\System32\cryptsp.dll
    LoadedModule[39]=C:\Windows\System32\ole32.dll
    LoadedModule[40]=C:\Windows\System32\PSAPI.DLL
    LoadedModule[41]=C:\Windows\System32\WLDAP32.dll
    LoadedModule[42]=C:\Windows\System32\WS2_32.dll
    LoadedModule[43]=C:\Windows\SYSTEM32\OPENGL32.dll
    LoadedModule[44]=C:\Windows\SYSTEM32\VERSION.dll
    LoadedModule[45]=C:\Windows\SYSTEM32\WININET.dll
    LoadedModule[46]=C:\Windows\SYSTEM32\WINMM.dll
    LoadedModule[47]=C:\Windows\SYSTEM32\GLU32.dll
    LoadedModule[48]=C:\Windows\SYSTEM32\winmmbase.dll
    LoadedModule[49]=C:\Windows\SYSTEM32\dxcore.dll
    LoadedModule[50]=C:\Windows\system32\uxtheme.dll
    LoadedModule[51]=C:\Program Files (x86)\Stardock\Fences\FencesMenu64.dll
    LoadedModule[52]=C:\Windows\SYSTEM32\USERENV.dll
    LoadedModule[53]=C:\Windows\SYSTEM32\WTSAPI32.dll
    LoadedModule[54]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.900_none_17a9acbe6da6f6e5\gdiplus.dll
    LoadedModule[55]=C:\Windows\System32\MSCTF.dll
    LoadedModule[56]=C:\Windows\System32\clbcatq.dll
    LoadedModule[57]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.18362.900_none_e6beb9d913147d17\comctl32.dll
    LoadedModule[58]=C:\Windows\SYSTEM32\WindowsCodecs.dll
    LoadedModule[59]=C:\Windows\System32\thumbcache.dll
    LoadedModule[60]=C:\Windows\system32\dataexchange.dll
    LoadedModule[61]=C:\Windows\system32\dcomp.dll
    LoadedModule[62]=C:\Windows\system32\d3d11.dll
    LoadedModule[63]=C:\Windows\system32\dxgi.dll
    LoadedModule[64]=C:\Windows\system32\twinapi.appcore.dll
    LoadedModule[65]=C:\Windows\system32\RMCLIENT.dll
    LoadedModule[66]=C:\Windows\system32\rsaenh.dll
    LoadedModule[67]=C:\Windows\SYSTEM32\CRYPTBASE.dll
    LoadedModule[68]=C:\Windows\SYSTEM32\dbghelp.dll
    LoadedModule[69]=C:\Windows\SYSTEM32\dbgcore.DLL
    LoadedModule[70]=C:\Windows\SYSTEM32\dsound.dll
    LoadedModule[71]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[72]=C:\Windows\System32\DEVOBJ.dll
    LoadedModule[73]=C:\Windows\SYSTEM32\wdmaud.drv
    LoadedModule[74]=C:\Windows\SYSTEM32\ksuser.dll
    LoadedModule[75]=C:\Windows\SYSTEM32\AVRT.dll
    LoadedModule[76]=C:\Windows\SYSTEM32\AUDIOSES.DLL
    LoadedModule[77]=C:\Windows\SYSTEM32\wintypes.dll
    LoadedModule[78]=C:\Windows\SYSTEM32\msacm32.drv
    LoadedModule[79]=C:\Windows\SYSTEM32\MSACM32.dll
    LoadedModule[80]=C:\Windows\SYSTEM32\midimap.dll
    LoadedModule[81]=c:\program files\ik multimedia\irig device driver\w10_x64\ikmultimedia-irig-usbaudioasio_x64.dll
    LoadedModule[82]=C:\Windows\System32\SETUPAPI.dll
    LoadedModule[83]=C:\Windows\System32\WINTRUST.dll
    LoadedModule[84]=C:\Windows\System32\MSASN1.dll
    LoadedModule[85]=C:\Windows\System32\CRYPT32.dll
    LoadedModule[86]=C:\Windows\System32\TextInputFramework.dll
    LoadedModule[87]=C:\Windows\System32\CoreMessaging.dll
    LoadedModule[88]=C:\Windows\System32\CoreUIComponents.dll
    LoadedModule[89]=C:\Windows\SYSTEM32\ntmarta.dll
    LoadedModule[90]=C:\Windows\System32\iertutil.dll
    LoadedModule[91]=C:\Windows\SYSTEM32\mscms.dll
    LoadedModule[92]=C:\Windows\SYSTEM32\ColorAdapterClient.dll
    LoadedModule[93]=C:\Windows\SYSTEM32\d2d1.dll
    LoadedModule[94]=C:\Windows\SYSTEM32\DWrite.dll
    LoadedModule[95]=C:\Windows\SYSTEM32\D3D10Warp.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    OsInfo[0].Key=vermaj
    OsInfo[0].Value=10
    OsInfo[1].Key=vermin
    OsInfo[1].Value=0
    OsInfo[2].Key=verbld
    OsInfo[2].Value=18363
    OsInfo[3].Key=ubr
    OsInfo[3].Value=900
    OsInfo[4].Key=versp
    OsInfo[4].Value=0
    OsInfo[5].Key=arch
    OsInfo[5].Value=9
    OsInfo[6].Key=lcid
    OsInfo[6].Value=1033
    OsInfo[7].Key=geoid
    OsInfo[7].Value=177
    OsInfo[8].Key=sku
    OsInfo[8].Value=48
    OsInfo[9].Key=domain
    OsInfo[9].Value=0
    OsInfo[10].Key=prodsuite
    OsInfo[10].Value=256
    OsInfo[11].Key=ntprodtype
    OsInfo[11].Value=1
    OsInfo[12].Key=platid
    OsInfo[12].Value=10
    OsInfo[13].Key=sr
    OsInfo[13].Value=0
    OsInfo[14].Key=tmsi
    OsInfo[14].Value=162935
    OsInfo[15].Key=osinsty
    OsInfo[15].Value=2
    OsInfo[16].Key=iever
    OsInfo[16].Value=11.900.18362.0-11.0.195
    OsInfo[17].Key=portos
    OsInfo[17].Value=0
    OsInfo[18].Key=ram
    OsInfo[18].Value=32703
    OsInfo[19].Key=svolsz
    OsInfo[19].Value=465
    OsInfo[20].Key=wimbt
    OsInfo[20].Value=0
    OsInfo[21].Key=blddt
    OsInfo[21].Value=190318
    OsInfo[22].Key=bldtm
    OsInfo[22].Value=1202
    OsInfo[23].Key=bldbrch
    OsInfo[23].Value=19h1_release
    OsInfo[24].Key=bldchk
    OsInfo[24].Value=0
    OsInfo[25].Key=wpvermaj
    OsInfo[25].Value=0
    OsInfo[26].Key=wpvermin
    OsInfo[26].Value=0
    OsInfo[27].Key=wpbuildmaj
    OsInfo[27].Value=0
    OsInfo[28].Key=wpbuildmin
    OsInfo[28].Value=0
    OsInfo[29].Key=osver
    OsInfo[29].Value=10.0.18362.900.amd64fre.19h1_release.190318-1202
    OsInfo[30].Key=buildflightid
    OsInfo[31].Key=edition
    OsInfo[31].Value=Professional
    OsInfo[32].Key=ring
    OsInfo[32].Value=Retail
    OsInfo[33].Key=expid
    OsInfo[34].Key=containerid
    OsInfo[35].Key=containertype
    OsInfo[36].Key=edu
    OsInfo[36].Value=0
    FriendlyEventName=Stopped working
    ConsentKey=BEX64
    AppName=BIAS FX 2_x64.exe
    AppPath=C:\Program Files\BIAS FX 2 Application (64bit)\BIAS FX 2_x64.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=ABD256745B2F8FA52F28651185157B27
    MetadataHash=2087727431

    Any ideas?



  • Hi - I was trawling the forums looking for a solution to a similar issue with BIAS AMP and found your post. I eventually found the support link below and it fixed my problem with BIAS AMP. The folder structure seems to be pretty similar between AMP and FX, so maybe this will help you too. Best of luck!

    https://help.positivegrid.com/hc/en-us/articles/115001441123-Missing-UI-or-Empty-Window

    Cheers - Joe