Cubase 10.5.2 + Bias FX2 = Crash after some minutes



  • Hi at all,

    somebody here who runs Bias FX2 or Bias AMP2 (updated to the actual version) under Cubase 10.5.2?

    I´ve some problems with the plugin. The plugin crashes Cubase after round about 10-30 minutes.

    The PositiveGrid support, says that Cubase 10 don´t support VST2 and thats the problem.
    I´ve contaced the Steinberg support and they say that Cubase supports VST2 and VST3.

    I think it´s a problem with the login to the ToneCloud.

    I hope this issue can be solved quickly, because I´ve to mix a song for a client. He´s waiting for the mix acutal.

    Here the crashlog from AMP2:

    Process: Cubase 10.5 [1866]
    Path: /Applications/Cubase 10.5.app/Contents/MacOS/Cubase 10.5
    Identifier: Cubase 10.5
    Version: 10.5.20.179 (10.5.20.179)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Cubase 10.5 [1866]
    User ID: 501

    Date/Time: 2020-06-08 20:52:10.545 +0200
    OS Version: Mac OS X 10.15.5 (19F101)
    Report Version: 12
    Anonymous UUID: BF54DF34-BD1D-D45A-FD50-50F896977E15

    Time Awake Since Boot: 1600 seconds

    System Integrity Protection: enabled

    Crashed Thread: 227

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [1866]

    Thread 0:: Dispatch queue: com.apple.main-thread
    0 com.apple.JavaScriptCore 0x00007fff3e4aae64 WTF::equal(WTF::StringImpl const&, WTF::StringImpl const&) + 148
    1 com.apple.JavaScriptCore 0x00007fff3d6b9449 operationCompareStrictEq + 217
    2 ??? 0x000053a06f376011 0 + 91948525772817
    3 ??? 0x000053a06f355da1 0 + 91948525641121
    4 ??? 0x000053a06f58095a 0 + 91948527913306
    5 ??? 0x000053a06f4dbf73 0 + 91948527239027
    6 ??? 0x000053a06f841519 0 + 91948530799897
    7 ??? 0x000053a06f2cc6c7 0 + 91948525078215
    8 ??? 0x000053a06f8b9f49 0 + 91948531294025
    9 com.apple.JavaScriptCore 0x00007fff3d8e8c6f vmEntryToJavaScript + 200
    10 com.apple.JavaScriptCore 0x00007fff3dee22f5 JSC::Interpreter::executeCall(JSC::JSGlobalObject*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 549
    11 com.apple.JavaScriptCore 0x00007fff3e0c62cd JSC::profiledCall(JSC::JSGlobalObject*, JSC::ProfilingReason, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&, WTF::NakedPtrJSC::Exception&) + 157
    12 com.apple.WebCore 0x00007fff49804a54 WebCore::JSExecState::profiledCall(JSC::JSGlobalObject*, JSC::ProfilingReason, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&, WTF::NakedPtrJSC::Exception&) + 100
    13 com.apple.WebCore 0x00007fff498048d2 WebCore::ScheduledAction::executeFunctionInContext(JSC::JSGlobalObject*, JSC::JSValue, WebCore::ScriptExecutionContext&) + 562
    14 com.apple.WebCore 0x00007fff49804476 WebCore::ScheduledAction::execute(WebCore::Document&) + 166
    15 com.apple.WebCore 0x00007fff48833dd9 WebCore::DOMTimer::fired() + 777
    16 com.apple.WebCore 0x00007fff4a0c8343 WTF::Detail::CallableWrapper<WebCore::ThreadTimers::setSharedTimer(WebCore::SharedTimer*)::$_7, void>::call() + 227
    17 com.apple.WebCore 0x00007fff4873dbbf WebCore::timerFired(__CFRunLoopTimer*, void*) + 31
    18 com.apple.CoreFoundation 0x00007fff39d28889 CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION + 20
    19 com.apple.CoreFoundation 0x00007fff39d283ef __CFRunLoopDoTimer + 859
    20 com.apple.CoreFoundation 0x00007fff39d27ed7 __CFRunLoopDoTimers + 322
    21 com.apple.CoreFoundation 0x00007fff39d0cc7a __CFRunLoopRun + 1871
    22 com.apple.CoreFoundation 0x00007fff39d0bece CFRunLoopRunSpecific + 462
    23 com.apple.HIToolbox 0x00007fff3893aabd RunCurrentEventLoopInMode + 292
    24 com.apple.HIToolbox 0x00007fff3893a7d5 ReceiveNextEventCommon + 584
    25 com.apple.HIToolbox 0x00007fff3893a579 _BlockUntilNextEventMatchingListInModeWithFilter + 64
    26 com.apple.AppKit 0x00007fff36f82829 _DPSNextEvent + 883
    27 com.apple.AppKit 0x00007fff36f81070 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
    28 com.apple.AppKit 0x00007fff36f72d7e -[NSApplication run] + 658
    29 com.steinberg.cubase10v5 0x000000010b89b588 0x109878000 + 33699208
    30 com.steinberg.cubase10v5 0x000000010b6c7986 0x109878000 + 31783302
    31 com.steinberg.cubase10v5 0x000000010b28a131 0x109878000 + 27337009
    32 com.steinberg.cubase10v5 0x000000010b28dcbb 0x109878000 + 27352251
    33 libdyld.dylib 0x00007fff73b6fcc9 start + 1
    .
    .
    .
    Thread 227 Crashed:
    0 com.positivegrid.BiasAmp2Plugin 0x0000000160c1bd30 Json::Value::~Value() + 84
    1 com.positivegrid.BiasAmp2Plugin 0x0000000160c451a9 LicenseManager::restoreLicenseFromLocal() + 1407
    2 com.positivegrid.BiasAmp2Plugin 0x0000000160c3e2ed LicenseManager::restoreLicenseFromLocalWithErrorHandling() + 101
    3 com.positivegrid.BiasAmp2Plugin 0x0000000160c418c4 LicenseManager::retrieveLicenseFromBackend() + 1378
    4 com.positivegrid.BiasAmp2Plugin 0x0000000160c412b9 LicenseManager::syncLicenseFromServer() + 63
    5 com.positivegrid.BiasAmp2Plugin 0x0000000160bdc52b void* std::__1::__thread_proxy<std::__1::tuple<AudioProcessorManagerNativeCommandHandler::UpdateTonecloudCredential(NativeContext&)::$_0> >(void*) + 70
    6 libsystem_pthread.dylib 0x00007fff73d74109 _pthread_start + 148
    7 libsystem_pthread.dylib 0x00007fff73d6fb8b thread_start + 15
    .
    .
    .

    And the chrashlog from Bias FX2:

    Process: Cubase 10.5 [8449]
    Path: /Applications/Cubase 10.5.app/Contents/MacOS/Cubase 10.5
    Identifier: com.steinberg.cubase10v5
    Version: 10.5.20.179 (10.5.20.179)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Cubase 10.5 [8449]
    User ID: 501

    Date/Time: 2020-06-11 14:40:57.873 +0200
    OS Version: Mac OS X 10.15.5 (19F101)
    Report Version: 12
    Anonymous UUID: BF54DF34-BD1D-D45A-FD50-50F896977E15

    Sleep/Wake UUID: 0770A759-2E89-4186-8D3D-4127C9F22D03

    Time Awake Since Boot: 9800 seconds
    Time Since Wake: 2300 seconds

    System Integrity Protection: enabled

    Crashed Thread: 199

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [8449]

    Thread 0:: Dispatch queue: com.apple.main-thread
    0 libsystem_kernel.dylib 0x00007fff682f2dfa mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff682f3170 mach_msg + 60
    2 com.apple.AppKit 0x00007fff2bb407b6 NSWaitUntilHostTime + 102
    3 com.apple.AppKit 0x00007fff2bfe9060 -[NSCGLSurface synchronize] + 105
    4 com.apple.AppKit 0x00007fff2bfe8537 NSCGLSurfaceFlush + 89
    5 GLEngine 0x00007fff38e6f92a glSwap_Exec + 186
    6 com.apple.opengl 0x00007fff38e51473 CGLFlushDrawable + 59
    7 com.apple.AppKit 0x00007fff2b96ef2a -[NSOpenGLContext flushBuffer] + 20
    8 com.WavesAudio.WaveShell1-VST3.11.0.0 0x0000000139303280 WOCOpenGLMasterCocoa::EndDraw(WCOGLContext*) + 36
    9 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b3800 WCPluginGraphicaGSOpenGL::AfterDraw() + 22
    10 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b2210 WCPluginGraphicaGS::Draw() + 68
    11 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b2445 WCPluginGraphicaGS::SafeDraw() + 55
    12 com.WavesAudio.WaveShell1-VST3.11.0.0 0x000000013943249a wvWavesV11_0_1_1::Utils::RunLoopTimerCallBack(__CFRunLoopTimer*, void*) + 24
    13 com.apple.CoreFoundation 0x00007fff2e36a889 CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION + 20
    14 com.apple.CoreFoundation 0x00007fff2e36a3ef __CFRunLoopDoTimer + 859
    15 com.apple.CoreFoundation 0x00007fff2e369ed7 __CFRunLoopDoTimers + 322
    16 com.apple.CoreFoundation 0x00007fff2e34ec7a __CFRunLoopRun + 1871
    17 com.apple.CoreFoundation 0x00007fff2e34dece CFRunLoopRunSpecific + 462
    18 com.apple.HIToolbox 0x00007fff2cf7cabd RunCurrentEventLoopInMode + 292
    19 com.apple.HIToolbox 0x00007fff2cf7c7d5 ReceiveNextEventCommon + 584
    20 com.apple.HIToolbox 0x00007fff2cf7c579 _BlockUntilNextEventMatchingListInModeWithFilter + 64
    21 com.apple.AppKit 0x00007fff2b5c4829 _DPSNextEvent + 883
    22 com.apple.AppKit 0x00007fff2b5c3070 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
    23 com.apple.AppKit 0x00007fff2bd4c423 _NSHLTBMenuEventProc + 180
    24 com.apple.HIToolbox 0x00007fff2cfe5f2f IsUserStillTracking(MenuSelectData*, unsigned char*) + 195
    25 com.apple.HIToolbox 0x00007fff2cffb044 CheckDragging(MenuSelectData*, unsigned char*) + 219
    26 com.apple.HIToolbox 0x00007fff2d0fecc3 TrackMenuCommon(MenuSelectData&, unsigned char*, SelectionData*, MenuResult*, MenuResult*) + 1711
    27 com.apple.HIToolbox 0x00007fff2d0fb806 PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, unsigned int, Rect const*, unsigned short, unsigned int, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 1427
    28 com.apple.HIToolbox 0x00007fff2d0fadb6 _HandlePopUpMenuSelection8(OpaqueMenuRef*, OpaqueEventRef*, unsigned int, Point, unsigned short, unsigned int, unsigned int, Rect const*, unsigned short, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 410
    29 com.apple.HIToolbox 0x00007fff2cfd22b5 _HandlePopUpMenuSelectionWithDictionary + 329
    30 com.apple.AppKit 0x00007fff2baba59d SLMPerformPopUpCarbonMenu + 1611
    31 com.apple.AppKit 0x00007fff2b960b78 _NSSLMPopUpCarbonMenu3 + 782
    32 com.apple.AppKit 0x00007fff2b9607c4 -[NSCarbonMenuImpl popUpMenu:atLocation:width:forView:withSelectedItem:withFont:withFlags:withOptions:] + 439
    33 com.apple.AppKit 0x00007fff2b999d47 -[NSPopUpButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 604
    34 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001329cd90f -[wvWavesV11_0_1_2_WavesMenu popUpMenuForView:at:pullsDown:] + 469
    35 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001329d08f6 wvWavesV11_0_1_2::PluginViewManager::WCPluginViewManagerMacCocoa::ActivatePopup(wvWavesV11_0_1_2::PluginViewManager::WCPopupActivateInfo&, wvWavesV11_0_1_2::PluginViewManager::WCMenuItemInfo&) + 156
    36 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001329d602d wvWavesV11_0_1_2::PluginViewManager::WCPopupMenu::ActivatePopupMenu(WSPluginView* const&, WCPoint2D<short> const&, double, WCPoint2D<short>, wvWavesV11_0_1_2::PluginViewManager::WCMenuItemInfo&, bool) + 51
    37 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001327701fe wvWavesV11_0_1_2::Preset::CPresetsManager::LoadPresetMenu(CPublicAlg const&, WCPoint2D<short> const&, bool) + 318
    38 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x0000000132737538 CStandardGUI_X::System_ExecuteOldLoadPresetMenu(WCPoint2D<short>) + 98
    39 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001326cf179 WCSystemBarBroadcaster::Broadcast_ExecuteLoadPreset(WCPoint2D<short>) + 39
    40 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x000000013271b7d1 X_CLoadButton::MouseDownSelf(wvWavesV11_0_1_2::PluginViewManager::WCEventData*, WURect<double>, bool&) + 141
    41 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x000000013272eff2 CStandardGUI_X::ModifyToolBarControlsOnMouseDown(wvWavesV11_0_1_2::PluginViewManager::WCEventData
    , bool&) + 138
    42 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x0000000132732894 CStandardGUI_X::DoMouseDown(wvWavesV11_0_1_2::PluginViewManager::WCEventData*) + 496
    43 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b1eb1 WCPluginGraphicaGS::DoMouseDown(wvWavesV11_0_1_1::PluginViewManager::WCEventData*) + 113
    44 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b19f3 WCPluginGraphicaGS::PluginViewRefCallBack(void*, wvWavesV11_0_1_1::PluginViewManager::WEEventTypes, wvWavesV11_0_1_1::PluginViewManager::WCEventData*, void*) + 95
    45 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392c8be8 -[wvWavesV11_0_1_1_WavesView anyMouseDown:] + 75
    46 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392c8edb -[wvWavesV11_0_1_1_WavesView mouseDown:] + 30
    47 com.apple.AppKit 0x00007fff2b7ffe10 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4914
    48 com.apple.AppKit 0x00007fff2b76a611 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2612
    49 com.apple.AppKit 0x00007fff2b7699b9 -[NSWindow(NSEventRouting) sendEvent:] + 349
    50 com.apple.AppKit 0x00007fff2b767d44 -[NSApplication(NSEvent) sendEvent:] + 352
    51 com.steinberg.cubase10v5 0x000000010d6e8398 0x10bcd2000 + 27354008
    52 com.apple.AppKit 0x00007fff2b5b4daf -[NSApplication run] + 707
    53 com.steinberg.cubase10v5 0x000000010dcf5588 0x10bcd2000 + 33699208
    54 com.steinberg.cubase10v5 0x000000010db21986 0x10bcd2000 + 31783302
    55 com.steinberg.cubase10v5 0x000000010d6e4131 0x10bcd2000 + 27337009
    56 com.steinberg.cubase10v5 0x000000010d6e7cbb 0x10bcd2000 + 27352251
    57 libdyld.dylib 0x00007fff681b1cc9 start + 1
    .
    .
    .
    Thread 199 Crashed:
    0 com.positivegrid.BiasFX2 0x000000014b2d3446 LicenseManager::activateLicense() + 4070
    1 com.positivegrid.BiasFX2 0x000000014b27e41a void* std::__1::__thread_proxy<std::__1::tuple<AudioProcessorManagerNativeCommandHandler::ActivateLicenseAsync(NativeContext&)::$_1> >(void*) + 106
    2 libsystem_pthread.dylib 0x00007fff683b6109 _pthread_start + 148
    3 libsystem_pthread.dylib 0x00007fff683b1b8b thread_start + 1
    .
    .
    .

    I hope someone can help me :)

    Thx,
    Christian



  • Same issue happening here



  • If i don't open the plugin window in the session it works fine.

    But if it is open, and i tweak my sound... it crashes.

    I hope the support contact me tomorrow.... i have to do a mix for a client.
    If it takes longer to solve this issue, I have to look for another software :-(



  • What operating system are you using?