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    Cubase 10.5.2 + Bias FX2 = Crash after some minutes

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    • chr.wistl
      chr.wistl last edited by

      Hi at all,

      somebody here who runs Bias FX2 or Bias AMP2 (updated to the actual version) under Cubase 10.5.2?

      I´ve some problems with the plugin. The plugin crashes Cubase after round about 10-30 minutes.

      The PositiveGrid support, says that Cubase 10 don´t support VST2 and thats the problem.
      I´ve contaced the Steinberg support and they say that Cubase supports VST2 and VST3.

      I think it´s a problem with the login to the ToneCloud.

      I hope this issue can be solved quickly, because I´ve to mix a song for a client. He´s waiting for the mix acutal.

      Here the crashlog from AMP2:

      Process: Cubase 10.5 [1866]
      Path: /Applications/Cubase 10.5.app/Contents/MacOS/Cubase 10.5
      Identifier: Cubase 10.5
      Version: 10.5.20.179 (10.5.20.179)
      Code Type: X86-64 (Native)
      Parent Process: ??? [1]
      Responsible: Cubase 10.5 [1866]
      User ID: 501

      Date/Time: 2020-06-08 20:52:10.545 +0200
      OS Version: Mac OS X 10.15.5 (19F101)
      Report Version: 12
      Anonymous UUID: BF54DF34-BD1D-D45A-FD50-50F896977E15

      Time Awake Since Boot: 1600 seconds

      System Integrity Protection: enabled

      Crashed Thread: 227

      Exception Type: EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes: EXC_I386_GPFLT
      Exception Note: EXC_CORPSE_NOTIFY

      Termination Signal: Segmentation fault: 11
      Termination Reason: Namespace SIGNAL, Code 0xb
      Terminating Process: exc handler [1866]

      Thread 0:: Dispatch queue: com.apple.main-thread
      0 com.apple.JavaScriptCore 0x00007fff3e4aae64 WTF::equal(WTF::StringImpl const&, WTF::StringImpl const&) + 148
      1 com.apple.JavaScriptCore 0x00007fff3d6b9449 operationCompareStrictEq + 217
      2 ??? 0x000053a06f376011 0 + 91948525772817
      3 ??? 0x000053a06f355da1 0 + 91948525641121
      4 ??? 0x000053a06f58095a 0 + 91948527913306
      5 ??? 0x000053a06f4dbf73 0 + 91948527239027
      6 ??? 0x000053a06f841519 0 + 91948530799897
      7 ??? 0x000053a06f2cc6c7 0 + 91948525078215
      8 ??? 0x000053a06f8b9f49 0 + 91948531294025
      9 com.apple.JavaScriptCore 0x00007fff3d8e8c6f vmEntryToJavaScript + 200
      10 com.apple.JavaScriptCore 0x00007fff3dee22f5 JSC::Interpreter::executeCall(JSC::JSGlobalObject*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 549
      11 com.apple.JavaScriptCore 0x00007fff3e0c62cd JSC::profiledCall(JSC::JSGlobalObject*, JSC::ProfilingReason, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&, WTF::NakedPtrJSC::Exception&) + 157
      12 com.apple.WebCore 0x00007fff49804a54 WebCore::JSExecState::profiledCall(JSC::JSGlobalObject*, JSC::ProfilingReason, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&, WTF::NakedPtrJSC::Exception&) + 100
      13 com.apple.WebCore 0x00007fff498048d2 WebCore::ScheduledAction::executeFunctionInContext(JSC::JSGlobalObject*, JSC::JSValue, WebCore::ScriptExecutionContext&) + 562
      14 com.apple.WebCore 0x00007fff49804476 WebCore::ScheduledAction::execute(WebCore::Document&) + 166
      15 com.apple.WebCore 0x00007fff48833dd9 WebCore::DOMTimer::fired() + 777
      16 com.apple.WebCore 0x00007fff4a0c8343 WTF::Detail::CallableWrapper<WebCore::ThreadTimers::setSharedTimer(WebCore::SharedTimer*)::$_7, void>::call() + 227
      17 com.apple.WebCore 0x00007fff4873dbbf WebCore::timerFired(__CFRunLoopTimer*, void*) + 31
      18 com.apple.CoreFoundation 0x00007fff39d28889 CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION + 20
      19 com.apple.CoreFoundation 0x00007fff39d283ef __CFRunLoopDoTimer + 859
      20 com.apple.CoreFoundation 0x00007fff39d27ed7 __CFRunLoopDoTimers + 322
      21 com.apple.CoreFoundation 0x00007fff39d0cc7a __CFRunLoopRun + 1871
      22 com.apple.CoreFoundation 0x00007fff39d0bece CFRunLoopRunSpecific + 462
      23 com.apple.HIToolbox 0x00007fff3893aabd RunCurrentEventLoopInMode + 292
      24 com.apple.HIToolbox 0x00007fff3893a7d5 ReceiveNextEventCommon + 584
      25 com.apple.HIToolbox 0x00007fff3893a579 _BlockUntilNextEventMatchingListInModeWithFilter + 64
      26 com.apple.AppKit 0x00007fff36f82829 _DPSNextEvent + 883
      27 com.apple.AppKit 0x00007fff36f81070 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
      28 com.apple.AppKit 0x00007fff36f72d7e -[NSApplication run] + 658
      29 com.steinberg.cubase10v5 0x000000010b89b588 0x109878000 + 33699208
      30 com.steinberg.cubase10v5 0x000000010b6c7986 0x109878000 + 31783302
      31 com.steinberg.cubase10v5 0x000000010b28a131 0x109878000 + 27337009
      32 com.steinberg.cubase10v5 0x000000010b28dcbb 0x109878000 + 27352251
      33 libdyld.dylib 0x00007fff73b6fcc9 start + 1
      .
      .
      .
      Thread 227 Crashed:
      0 com.positivegrid.BiasAmp2Plugin 0x0000000160c1bd30 Json::Value::~Value() + 84
      1 com.positivegrid.BiasAmp2Plugin 0x0000000160c451a9 LicenseManager::restoreLicenseFromLocal() + 1407
      2 com.positivegrid.BiasAmp2Plugin 0x0000000160c3e2ed LicenseManager::restoreLicenseFromLocalWithErrorHandling() + 101
      3 com.positivegrid.BiasAmp2Plugin 0x0000000160c418c4 LicenseManager::retrieveLicenseFromBackend() + 1378
      4 com.positivegrid.BiasAmp2Plugin 0x0000000160c412b9 LicenseManager::syncLicenseFromServer() + 63
      5 com.positivegrid.BiasAmp2Plugin 0x0000000160bdc52b void* std::__1::__thread_proxy<std::__1::tuple<AudioProcessorManagerNativeCommandHandler::UpdateTonecloudCredential(NativeContext&)::$_0> >(void*) + 70
      6 libsystem_pthread.dylib 0x00007fff73d74109 _pthread_start + 148
      7 libsystem_pthread.dylib 0x00007fff73d6fb8b thread_start + 15
      .
      .
      .

      And the chrashlog from Bias FX2:

      Process: Cubase 10.5 [8449]
      Path: /Applications/Cubase 10.5.app/Contents/MacOS/Cubase 10.5
      Identifier: com.steinberg.cubase10v5
      Version: 10.5.20.179 (10.5.20.179)
      Code Type: X86-64 (Native)
      Parent Process: ??? [1]
      Responsible: Cubase 10.5 [8449]
      User ID: 501

      Date/Time: 2020-06-11 14:40:57.873 +0200
      OS Version: Mac OS X 10.15.5 (19F101)
      Report Version: 12
      Anonymous UUID: BF54DF34-BD1D-D45A-FD50-50F896977E15

      Sleep/Wake UUID: 0770A759-2E89-4186-8D3D-4127C9F22D03

      Time Awake Since Boot: 9800 seconds
      Time Since Wake: 2300 seconds

      System Integrity Protection: enabled

      Crashed Thread: 199

      Exception Type: EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes: EXC_I386_GPFLT
      Exception Note: EXC_CORPSE_NOTIFY

      Termination Signal: Segmentation fault: 11
      Termination Reason: Namespace SIGNAL, Code 0xb
      Terminating Process: exc handler [8449]

      Thread 0:: Dispatch queue: com.apple.main-thread
      0 libsystem_kernel.dylib 0x00007fff682f2dfa mach_msg_trap + 10
      1 libsystem_kernel.dylib 0x00007fff682f3170 mach_msg + 60
      2 com.apple.AppKit 0x00007fff2bb407b6 NSWaitUntilHostTime + 102
      3 com.apple.AppKit 0x00007fff2bfe9060 -[NSCGLSurface synchronize] + 105
      4 com.apple.AppKit 0x00007fff2bfe8537 NSCGLSurfaceFlush + 89
      5 GLEngine 0x00007fff38e6f92a glSwap_Exec + 186
      6 com.apple.opengl 0x00007fff38e51473 CGLFlushDrawable + 59
      7 com.apple.AppKit 0x00007fff2b96ef2a -[NSOpenGLContext flushBuffer] + 20
      8 com.WavesAudio.WaveShell1-VST3.11.0.0 0x0000000139303280 WOCOpenGLMasterCocoa::EndDraw(WCOGLContext*) + 36
      9 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b3800 WCPluginGraphicaGSOpenGL::AfterDraw() + 22
      10 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b2210 WCPluginGraphicaGS::Draw() + 68
      11 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b2445 WCPluginGraphicaGS::SafeDraw() + 55
      12 com.WavesAudio.WaveShell1-VST3.11.0.0 0x000000013943249a wvWavesV11_0_1_1::Utils::RunLoopTimerCallBack(__CFRunLoopTimer*, void*) + 24
      13 com.apple.CoreFoundation 0x00007fff2e36a889 CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION + 20
      14 com.apple.CoreFoundation 0x00007fff2e36a3ef __CFRunLoopDoTimer + 859
      15 com.apple.CoreFoundation 0x00007fff2e369ed7 __CFRunLoopDoTimers + 322
      16 com.apple.CoreFoundation 0x00007fff2e34ec7a __CFRunLoopRun + 1871
      17 com.apple.CoreFoundation 0x00007fff2e34dece CFRunLoopRunSpecific + 462
      18 com.apple.HIToolbox 0x00007fff2cf7cabd RunCurrentEventLoopInMode + 292
      19 com.apple.HIToolbox 0x00007fff2cf7c7d5 ReceiveNextEventCommon + 584
      20 com.apple.HIToolbox 0x00007fff2cf7c579 _BlockUntilNextEventMatchingListInModeWithFilter + 64
      21 com.apple.AppKit 0x00007fff2b5c4829 _DPSNextEvent + 883
      22 com.apple.AppKit 0x00007fff2b5c3070 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
      23 com.apple.AppKit 0x00007fff2bd4c423 _NSHLTBMenuEventProc + 180
      24 com.apple.HIToolbox 0x00007fff2cfe5f2f IsUserStillTracking(MenuSelectData*, unsigned char*) + 195
      25 com.apple.HIToolbox 0x00007fff2cffb044 CheckDragging(MenuSelectData*, unsigned char*) + 219
      26 com.apple.HIToolbox 0x00007fff2d0fecc3 TrackMenuCommon(MenuSelectData&, unsigned char*, SelectionData*, MenuResult*, MenuResult*) + 1711
      27 com.apple.HIToolbox 0x00007fff2d0fb806 PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, unsigned int, Rect const*, unsigned short, unsigned int, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 1427
      28 com.apple.HIToolbox 0x00007fff2d0fadb6 _HandlePopUpMenuSelection8(OpaqueMenuRef*, OpaqueEventRef*, unsigned int, Point, unsigned short, unsigned int, unsigned int, Rect const*, unsigned short, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 410
      29 com.apple.HIToolbox 0x00007fff2cfd22b5 _HandlePopUpMenuSelectionWithDictionary + 329
      30 com.apple.AppKit 0x00007fff2baba59d SLMPerformPopUpCarbonMenu + 1611
      31 com.apple.AppKit 0x00007fff2b960b78 _NSSLMPopUpCarbonMenu3 + 782
      32 com.apple.AppKit 0x00007fff2b9607c4 -[NSCarbonMenuImpl popUpMenu:atLocation:width:forView:withSelectedItem:withFont:withFlags:withOptions:] + 439
      33 com.apple.AppKit 0x00007fff2b999d47 -[NSPopUpButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 604
      34 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001329cd90f -[wvWavesV11_0_1_2_WavesMenu popUpMenuForView:at:pullsDown:] + 469
      35 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001329d08f6 wvWavesV11_0_1_2::PluginViewManager::WCPluginViewManagerMacCocoa::ActivatePopup(wvWavesV11_0_1_2::PluginViewManager::WCPopupActivateInfo&, wvWavesV11_0_1_2::PluginViewManager::WCMenuItemInfo&) + 156
      36 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001329d602d wvWavesV11_0_1_2::PluginViewManager::WCPopupMenu::ActivatePopupMenu(WSPluginView* const&, WCPoint2D<short> const&, double, WCPoint2D<short>, wvWavesV11_0_1_2::PluginViewManager::WCMenuItemInfo&, bool) + 51
      37 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001327701fe wvWavesV11_0_1_2::Preset::CPresetsManager::LoadPresetMenu(CPublicAlg const&, WCPoint2D<short> const&, bool) + 318
      38 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x0000000132737538 CStandardGUI_X::System_ExecuteOldLoadPresetMenu(WCPoint2D<short>) + 98
      39 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x00000001326cf179 WCSystemBarBroadcaster::Broadcast_ExecuteLoadPreset(WCPoint2D<short>) + 39
      40 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x000000013271b7d1 X_CLoadButton::MouseDownSelf(wvWavesV11_0_1_2::PluginViewManager::WCEventData*, WURect<double>, bool&) + 141
      41 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x000000013272eff2 CStandardGUI_X::ModifyToolBarControlsOnMouseDown(wvWavesV11_0_1_2::PluginViewManager::WCEventData      , bool&) + 138
      42 com.WavesAudio.WavesLib1.2_11.0.11.0.50 0x0000000132732894 CStandardGUI_X::DoMouseDown(wvWavesV11_0_1_2::PluginViewManager::WCEventData*) + 496
      43 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b1eb1 WCPluginGraphicaGS::DoMouseDown(wvWavesV11_0_1_1::PluginViewManager::WCEventData*) + 113
      44 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392b19f3 WCPluginGraphicaGS::PluginViewRefCallBack(void*, wvWavesV11_0_1_1::PluginViewManager::WEEventTypes, wvWavesV11_0_1_1::PluginViewManager::WCEventData*, void*) + 95
      45 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392c8be8 -[wvWavesV11_0_1_1_WavesView anyMouseDown:] + 75
      46 com.WavesAudio.WaveShell1-VST3.11.0.0 0x00000001392c8edb -[wvWavesV11_0_1_1_WavesView mouseDown:] + 30
      47 com.apple.AppKit 0x00007fff2b7ffe10 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4914
      48 com.apple.AppKit 0x00007fff2b76a611 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2612
      49 com.apple.AppKit 0x00007fff2b7699b9 -[NSWindow(NSEventRouting) sendEvent:] + 349
      50 com.apple.AppKit 0x00007fff2b767d44 -[NSApplication(NSEvent) sendEvent:] + 352
      51 com.steinberg.cubase10v5 0x000000010d6e8398 0x10bcd2000 + 27354008
      52 com.apple.AppKit 0x00007fff2b5b4daf -[NSApplication run] + 707
      53 com.steinberg.cubase10v5 0x000000010dcf5588 0x10bcd2000 + 33699208
      54 com.steinberg.cubase10v5 0x000000010db21986 0x10bcd2000 + 31783302
      55 com.steinberg.cubase10v5 0x000000010d6e4131 0x10bcd2000 + 27337009
      56 com.steinberg.cubase10v5 0x000000010d6e7cbb 0x10bcd2000 + 27352251
      57 libdyld.dylib 0x00007fff681b1cc9 start + 1
      .
      .
      .
      Thread 199 Crashed:
      0 com.positivegrid.BiasFX2 0x000000014b2d3446 LicenseManager::activateLicense() + 4070
      1 com.positivegrid.BiasFX2 0x000000014b27e41a void* std::__1::__thread_proxy<std::__1::tuple<AudioProcessorManagerNativeCommandHandler::ActivateLicenseAsync(NativeContext&)::$_1> >(void*) + 106
      2 libsystem_pthread.dylib 0x00007fff683b6109 _pthread_start + 148
      3 libsystem_pthread.dylib 0x00007fff683b1b8b thread_start + 1
      .
      .
      .

      I hope someone can help me :)

      Thx,
      Christian

      1 Reply Last reply Reply Quote 0
      • Alexis Valachis
        Alexis Valachis last edited by

        Same issue happening here

        1 Reply Last reply Reply Quote 0
        • chr.wistl
          chr.wistl last edited by

          If i don't open the plugin window in the session it works fine.

          But if it is open, and i tweak my sound... it crashes.

          I hope the support contact me tomorrow.... i have to do a mix for a client.
          If it takes longer to solve this issue, I have to look for another software :-(

          1 Reply Last reply Reply Quote 0
          • hi.mrwolf
            hi.mrwolf last edited by

            What operating system are you using?

            1 Reply Last reply Reply Quote 0
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