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    Tracks Don't Play

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    • lapickbiz
      lapickbiz last edited by

      Most of the time, I select a track, it shows me the chords (and tells me the YouTube video is'nt available), then nothing. Occasionally, I can coax a track out of it, but that's the expection. Doesn't matter if i've played the track before, doesn't matter if it's Apple or Spotify. Ideas?

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      • thekidkid32
        thekidkid32 last edited by

        Same issue reported here I haven’t had any luck playing anything except the default tracks.

        1 Reply Last reply Reply Quote 0
        • gebhardt.uwe
          gebhardt.uwe last edited by

          Same Problem. Most of the time I get „Video is unavailable“, sometimes „This operation couldn’t be completed (XCDYouTubeVideoErrorDomain error -2.)”!?
          Same problem on iPhone and iPad. Chordify and standard-tracks are working fine.

          Why the app even tries to connect with YouTube instead of using the song from Apple Music (or Spotify) where I choose it?

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          • lapickbiz
            lapickbiz last edited by

            Someone on the Facebook group received a reply from PG that an app update is coming to fix this. "It could take 1-2 days for Apple to process the update". (which doesn't say they've submitted the update, but at least we know they're working on it...

            delmerwilliam 1 Reply Last reply Reply Quote 0
            • delmerwilliam
              delmerwilliam @lapickbiz last edited by

              So this was just today? Good...because we just had an update and I was afraid it was still broke. Lets hope they are working on it now.

              lapickbiz 1 Reply Last reply Reply Quote 0
              • lapickbiz
                lapickbiz @delmerwilliam last edited by

                @delmerwilliam This morning. PG has not yet replied to my support request.

                1 Reply Last reply Reply Quote 0
                • gebhardt.uwe
                  gebhardt.uwe last edited by

                  App-Update has solved my issues. Thanks to PG for the quick fix <3

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