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    • gdm
      gdm last edited by

      I keep getting invalid serial number when I try to register the amp. Anyone else have that problem? I've emailed support but their reply didn't help at all.

      markthornhill5 tuck60 2 Replies Last reply Reply Quote 0
      • markthornhill5
        markthornhill5 @gdm last edited by

        @gdm Same here

        1 Reply Last reply Reply Quote 0
        • tahar.b
          tahar.b last edited by

          Do you include the letter before the number ?

          1 Reply Last reply Reply Quote 0
          • gdm
            gdm last edited by

            Yes. I’ve opened a ticket but the reply wasn’t of help.

            1 Reply Last reply Reply Quote 0
            • tuck60
              tuck60 @gdm last edited by

              @gdm @tahar-b I've not been able to even find a way to attempt to register my amp. Any guidance would be appreciated.
              Thanks. Andy.

              1 Reply Last reply Reply Quote 0
              • tahar.b
                tahar.b last edited by tahar.b

                Just log in your account and go to the download page.
                you'll find how to register your hardware .

                gdm 1 Reply Last reply Reply Quote 0
                • gdm
                  gdm @tahar.b last edited by

                  @tahar-b You must get a different account page than I do. There is no reference to registering anything on my download page. There is an option to download my copy of Bias FX though.

                  Also, note that I was following the link PG sent me to register my Spark. The problem is that I'm getting an error message stating that my serial number is invalid.

                  1 Reply Last reply Reply Quote 0
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