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    Tone dropouts anybody else? Solution available?

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    • rockbandguy
      rockbandguy last edited by rockbandguy

      Since today I have problems with my Spark and tone dropouts, such as from a loose contact regarding the guitar signal. I have already ruled out that the loose contact is due to the guitar or the cable.
      What can I check in addition to that to solve my problem?

      P.S. Here is a video of it (two dropouts): https://youtu.be/xEYOBdEOtqI

      First dropout at around 00:31.
      I then had to switch of the Spark and even then the tone wasn't there at once.
      Second dropout at about 01:48.

      Does anyone have similar difficulties?
      If so, is there a solution available?

      P.S: Updated to version 1.1.3.18 and the problem persists.
      I disconnected BT - the problem persists.
      I disconnected USB - the problem persists.

      eldredjames 1 Reply Last reply Reply Quote 1
      • rockbandguy
        rockbandguy last edited by

        Looks like it is a speaker problem (a soldering issue??).
        When I connect headphones then I don't experience tone dropouts (at least not during my tests right now).
        But I don't think that I be happy with this status of my Spark. 🤔

        1 Reply Last reply Reply Quote 0
        • thetank.frank
          thetank.frank last edited by

          I'm having the same issues. I have determined the issue to be the Noise Gate pedal screws up everything. If you disable it seems to work fine and my drop outs go away. I imagine it will have to be fixed in a firmware update or something

          1 Reply Last reply Reply Quote 1
          • eldredjames
            eldredjames @rockbandguy last edited by

            @rockbandguy I hope everyone experiencing this problem contacts Positive Grid support. Maybe they'll have a fix by the time mine ever shows up.

            1 Reply Last reply Reply Quote 1
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