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    • shovelhead6776
      shovelhead6776 last edited by

      Re: Current Status of Delay
      When do I just get my money back? This company panders and advertise for more orders yet I don’t have mine. Expected delivery was February March. It’s now May. Ordered in December. Don’t play the covid boo hoo either. Fuck this bullshit. If I ran my business the way these assholes run their business I wouldn’t have a single customer.

      rgilgan 1 Reply Last reply Reply Quote 0
      • cdrkenny
        cdrkenny last edited by

        Ordered mine November 29. I patiently waited while I went on with my life. The amp arrived today. Sounds great.

        1 Reply Last reply Reply Quote 4
        • rodster459
          rodster459 last edited by

          I got tired of their endless lies and lame excuses. Sent an email asking for a refund. Had to do it twice to get a response.

          "May 12, 2020, 11:46:24 AM GMT+8
          Hi Rodster459,

          Thanks for writing to Positive Grid.

          I am writing to notify you that we have issued the refund, and you'll be receiving the receipt in the next few hours. Please check your inbox to see if we successfully delivered the information.

          The refund might take up to 10 business days for the payment system and your bank to process it. If you have any concern, please also contact your bank for more details.

          Please write back if you have further questions. Thank you.

          Regards,
          Dans Huang
          Positive Grid Support"

          I have not received a receipt like they said. I also checked my bank account a couple hours ago and nothing. I'll wait the 10 days to see if the money shows up or not but either way I'm done with positive grid.

          1 Reply Last reply Reply Quote 0
          • rgilgan
            rgilgan @shovelhead6776 last edited by

            @shovelhead6776 Ordered mine November 8, received it April 20. If you ran your business like these guys run their business, you’d be overwhelmed delivering an explosively popular product to people who put their money UP FRONT to see it come to market.
            I’ve backed a few of these campaigns over the last few years and almost without exception, people pre-order and then assume it’s the same as grabbing a product off the shelf. Vitriolic name-calling, huffing and chuffing and feet-stamping may make you feel better in the short term, but I advise you to forget about the whole thing. Just ignore it. Pretend it never happened. Then, one done day, a package will land on your doorstep and you, like me, will spend your afternoons and evenings cranking on this little beauty and forgetting all about how long it took to get here. P.s. There are some metal combos that will really help you work out that anxiety. You’ll be sweaty and out of breath. ;)

            gto6t7 1 Reply Last reply Reply Quote 4
            • tim 2
              tim 2 last edited by

              Also ordered in December and love it. Had a few issues to sort out which PG support helped with! And it's great - I believe it will get better and better. Seriously? If people like us didn't take a chance and crowd fund this experimental technology up front I doubt it would have ever got made. I was happy to wait...

              1 Reply Last reply Reply Quote 2
              • gto6t7
                gto6t7 @rgilgan last edited by gto6t7

                @rgilgan I ordered mine on March 17th and I'm hoping for mid June but probably mid July is more realistic. I guess for the impatient and angry conspiracy theorists the only way they would be happy is if positive Grid would send them double their money back plus send them a Spark for free when they are available.

                1 Reply Last reply Reply Quote 2
                • davidt6dcm
                  davidt6dcm last edited by

                  Ordered mine 29th Nov, it came 8th May, I knew it was going to be a while and PG kept me updated right through, even got a freebie download BIAS FX 2 standard software for free off PG for inconvenience of wait, so well happy, its really great little play thing and glad I waited👍😁

                  tonyfederici1964 1 Reply Last reply Reply Quote 0
                  • thievedletter
                    thievedletter last edited by

                    I'll never spend another cent on this company.
                    90% marketing 10% product

                    1 Reply Last reply Reply Quote 0
                    • tonyfederici1964
                      tonyfederici1964 @davidt6dcm last edited by

                      @davidt6dcm
                      Your lucky!
                      Wow, they gave you the bias FX2 mobile for free. I Ordered mine on the 24th of November, And got nothing, I’m still waiting with my order in limbo!

                      rgilgan 1 Reply Last reply Reply Quote 0
                      • rgilgan
                        rgilgan @tonyfederici1964 last edited by

                        @tonyfederici1964 You must have missed an email or two - check your junk folder, the offer may still be good with the right purchase code.

                        tonyfederici1964 1 Reply Last reply Reply Quote 0
                        • tonyfederici1964
                          tonyfederici1964 @rgilgan last edited by

                          @rgilgan
                          Many thanks, I checked my spam/junk folder and my regular mailbox, but sad to say that this email was never received by myself. I will write to positive grid and ask them.
                          Thanks, take care.

                          1 Reply Last reply Reply Quote 0
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