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    • jeffpennington82
      jeffpennington82 last edited by

      Does anyone have a way to contact this company? Sounds like I am in the same hell as everyone else wait on this amp to show up.

      vettesquared 1 Reply Last reply Reply Quote 0
      • vettesquared
        vettesquared @jeffpennington82 last edited by

        @jeffpennington82 I share your pain, brother. I ordered mine on Dec. 21 of last year. It's been 4 months and still nothing. Their "updates" leave a lot to be desired.
        Poor customer service! I'm thinking about cancelling my order, but concerned about actually getting a refund.

        jhk3rd wilfredoamador 2 Replies Last reply Reply Quote 0
        • jhk3rd
          jhk3rd @vettesquared last edited by

          @vettesquared Those who have cancelled report receiving refunds quickly. If there are problems with refunds, I haven’t read about them.

          1 Reply Last reply Reply Quote 1
          • wilfredoamador
            wilfredoamador @vettesquared last edited by

            @vettesquared you can always file q dispute with the bank used of the payment method.

            1 Reply Last reply Reply Quote 1
            • kbonthuis
              kbonthuis last edited by

              I sent them two emails with questions and received a timely response in both cases. I thought I would spook them and asked about a refund. They were right back to me without any attitude. No way am I wanting a refund. This is a great amp from the looks of it.

              Look for their support email facility.

              1 Reply Last reply Reply Quote 0
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