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    Bias FX2 Update 2.1.9.4885.Release Issues

    Desktop guitar software
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    • dycchai
      dycchai last edited by

      I purchased the FX2 standalone (Win 64) Elite and have been using/switching presets using my MIDI controller. After update today, the software does not allow for preset changes and prompted alert message 'THIS PRESET REQUIRES BIAS AMP PROFESSIONAL. PLEASE PURCHASE THEM TO USE THIS PRESET.'

      This is either issues with your software update or a total rip-off. I demand for explanation and quick fix on this ASAP before I made further complaints on all social network channels!

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      • erichatcher2015
        erichatcher2015 last edited by

        I hope this is a mistake on Postive Grid's part. Otherwise it is not just a rip-off, but a blatant act of extortion.

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        • Mike
          Mike Moderator last edited by

          Hi All,

          The situation now is caused by the fix - Fixed "Can't read Amp2 license in presets" included in v2.1.9

          https://help.positivegrid.com/hc/en-us/articles/360024798051-BIAS-FX-2-Desktop-Update-History-Release-Notes

          We'll look into this and let you know next week, if you would like to revert back to v2.1.8, you can download the installers below:

          BIAS FX2:
          Mac Standalone
          https://dlcf.positivegrid.com/BIAS_FX_2_Mac_Standalone_v2_1_8_4840.dmg
          Mac AAX
          https://dlcf.positivegrid.com/BIAS_FX_2_Mac_RTAS_AAX_Plugin_v2_1_8_4840.dmg
          Mac AU_VST
          https://dlcf.positivegrid.com/BIAS_FX_2_Mac_VST_AU_Plugin_v2_1_8_4840.dmg
          Windows 64bit
          https://dlcf.positivegrid.com/BIAS_FX_2_Windows64bit_v2_1_8_4840.msi
          Windows 32bit
          https://dlcf.positivegrid.com/BIAS_FX_2_Windows32bit_v2_1_8_4840.msi

          Sorry for the inconvenience,

          Thank you and stay safe

          jean_pierre_henriet thievedletter 2 Replies Last reply Reply Quote 0
          • jean_pierre_henriet
            jean_pierre_henriet @Mike last edited by

            This post is deleted!
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            • thievedletter
              thievedletter @Mike last edited by

              @mike So you aren't going to actually address people's concerns and you're just going to continue ignoring the questions about the licencing changing? How about some honesty?

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              • RedSpecial62
                RedSpecial62 last edited by

                Having played more with 2.1.9 it seems it will now only play amps/effects that you have licensed. In the past it would also play amps/effects from tonecloud that had non licensed amps/effects. I can see a logic to PGs approach... but they have handled it oh so badly... be interesting what next week brings

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                • jpdaley
                  jpdaley last edited by

                  Same issue here.
                  I have the Professional license and I get the message for one of the downloaded pedals "Get Bias Amp 2 Standard to access".

                  This is the second licensing bug found in less than a week and very annoying.

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                  • jpdaley
                    jpdaley last edited by

                    AND these were presets that I WAS able to play prior to the "upgrade".
                    So now I'm having to pay for another piece of software to play presets I used to be able to play before the upgrade?

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                    • Mike
                      Mike Moderator last edited by

                      Hi all,

                      We'll release a new update this week to address the ToneCloud presets issue,

                      Thank you and stay safe

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                      • Mike
                        Mike Moderator last edited by Mike

                        Here is a new beta - v2.1.10, please feel free to give it a try:

                        Download v2.1.10.4890

                        Release note:

                        • Fixed the "duplicated presets issue"
                        • Fixed the "ToneCloud preset issue"
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