POWER SUPPORTERS please notify when you get shipping email
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@rockbandguy said in POWER SUPPORTERS please notify when you get shipping email:
Feedback email from Positive grid today:
You should get the Spark in the coming weeks, I'm sorry I can't be more specific. But power supporters will all ship out before April's end.well look at it this way...it is just about April.
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Ordered Dec1 #101955 so I continue to wait.
This process has been frustrating. Not the delays exactly, but the lack of honest communication from PG. It isn't difficult to provide a more precise estimate when announcing delays.
And it is absolutely a lie that the original delay was related to demand. I suspect they had an integration issue that cost the first 6 weeks delay and didn't want cancellations to cut into revenue.
Pretty sleazy.
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OK here's an update, if you live in the Asia pacific region, our individual orders will be sent individually(not containers) from the PG warehouse in Hong Kong.
at the moment they are only sending out full containers to the USA, Europe etc. from China.
they are going to send a container to their Hong Kong warehouse soon to start shipping to us,one by one.
So, to me, with my logistics experience, it looks like Asia pacific is going to get their sparks by June, regardless if you bought it as early as November last year like I did.
I hope I'm wrong, but time will tell...
So hang in there a bit longer or bail out.
Either way there's no speeding up of things. -
@crystalpit I will probably set July as my go/no-go. If they haven't delivered an order from Dec 1 by July, they don't intend to deliver at all.
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@crystalpit
Ordered Sat, Nov 02, 2019 12:19
Order number 4 thousand and something.
I ordered it for my Xmas present - expecting it to be a little late.
Maybe it will be my Birthday present (30th June)Beyond that - well more than 7 months is just silly & I guess I'd have to cancel.
Which makes me sad!
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Just think about this for a second. We paid for all those youtubers free amps....lol. I have unsubbed every tuber with the amp..yeah it's petty but i feel better.
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got this today my number is 99309 so where am i in order i ordered my spark nov 29 Hi Boilerhg ,
Thanks for writing to Positive Grid.
April, we will ship 4K+ Sparks for the remaining US power supporters, 2K+ for EU in April. After multiple delays we acknowledged.
US market (approximately)
4/10-15: 1000pc
4/17-22: 1000pc
4/26-5/1: 1000pc
4/28-5/3: 1000pc -
Oh boy. They send a letter saying 1000 a day and then according to last post they propose to send 1000 a week. Even 1000 a day having ordered in Feb I was hoping May was possible. Not sure who is in charge of Customer service but he is not doing this company any good.
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I am 93268 so still no update. Hoping that I get a surprise this month. If they are supposedly getting the last of the us power supporters then that should be me. Has anyone received on and if so what number were you? Im pretty patient on this but I would love to have this now that we are all locked up at home. :)
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@peter-denny I'm in the early 4100s, ordered November 8. PG has fallen silent since their March 26 update. To be blunt, the company has stopped trying; they recognize that they are regarded by many of us as dishonest and unscrupulous, but unfortunately, money takes the sting out of abandoning integrity. All they needed to do was continue to communicate and reassure; too much for PG evidently. I experienced better communication, by the way, from a tiny Chinese company that assisted me in finding a missing shipment, worth about $6..
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Ordered december 2nd, i'm 106586. Still no update, I'm still waiting but for how long ?
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@tahar-b Remember this?: We will be shipping Early Bird and Super Early Bird orders the first week of February. Your order, and those of other Power Supporter purchasers, will follow in the order in which they were received. We anticipate now that you will receive your order by the end of February.
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@peter-denny said in POWER SUPPORTERS please notify when you get shipping email:
I am 93268 so still no update. Hoping that I get a surprise this month. If they are supposedly getting the last of the us power supporters then that should be me. Has anyone received on and if so what number were you? Im pretty patient on this but I would love to have this now that we are all locked up at home. :)
i am 92400...not a peep yet.
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@rgilgan Febuary !
Are you serious ? -
@tahar-b I just checked with FedEx and I’m getting my delivery of the amp on Thursday 4/16. It’s being delivered through Global Courier Express. Btw, my order number is 89618 and I ordered the amp on November 20.
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Just received Emai,l That my Order #3333 has shipped scheduled to arrive Thursday the 16th
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Just received email notification that my order, 41**, ordered Nov. 8, has shipped and is awaiting pickup. I am in Canada.
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My status changed today as well. to in transit. Guess they are getting through the backlog.
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@sundropfusion said in POWER SUPPORTERS please notify when you get shipping email:
Ah man so happy for you! I saw on the facebook post that orders from the 26th november have gone out! I am November 27th! Thanks for posting brother.