Power supporters..looking like April for us. DISGRACEFUL.
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Hi Diego,
Thanks for writing to us,
With the number of orders we’ve received, we’ve run into a production snag - running short on one of Spark’s small components. The good news is we’ve been able to re-source this component, and our production is back on track. However, this shortage has created a delay past our original estimate for February shipping.
We will be shipping Early Bird and Super Early Bird orders the first week of February. Your order and those of other Power Supporters and Players Special purchasers will follow in the order in which they were received. We estimate now that you will receive your order in March or April, depending upon how early it was purchased.
You can also see the updates here https://www.positivegrid.com/spark#updates
At this point we can also understand if your would like to cancel the preorder and have a refund instead, please let me know.
Thank you for your understanding
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That blows. The app made me really excited they were on their way.
I guess this will give us time to see some real world honest reviews of this unit.
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Just proof positive of more poor communication, and that they are covering their butts. Why isn't this posted on the updates page???!! Do we all need to inquire individually regarding our order status? Just goes to show they are fearful of being upfront to the consumer regarding these issues.
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Also, for Diego...do you mind telling us when you placed your order? Im curious If Im one of the people who should now be expecting their order 4 months (1/3 of a year....) after it was expected.
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@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Also, for Diego...do you mind telling us when you placed your order? Im curious If Im one of the people who should now be expecting their order 4 months (1/3 of a year....) after it was expected.
Sure buddy. I ordered November 3rd.
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@markthornhill5 said in Power supporters..looking like April for us. DISGRACEFUL.:
That blows. The app made me really excited they were on their way.
I guess this will give us time to see some real world honest reviews of this unit.
Yeah i agree. I am already considering canceling and getting the Katana 50 MK2 instead. All it would really take in a single negative legit review and i am done with PG for life.
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@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Also, for Diego...do you mind telling us when you placed your order? Im curious If Im one of the people who should now be expecting their order 4 months (1/3 of a year....) after it was expected.
Sure buddy. I ordered November 3rd.
Wow, Nov 3rd was pretty darn early as far as an order date goes. I was on the 26th, looks like its going to be quite awhile....not happy at all
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@markthornhill5 said in Power supporters..looking like April for us. DISGRACEFUL.:
That blows. The app made me really excited they were on their way.
I guess this will give us time to see some real world honest reviews of this unit.
Darn it. I was encouraged by the release of the apps as well.
I ordered a Players Special on 1/10. Some 10,000 units will ship before mine does, so I'll have plenty of time to see (and hear) actual user reviews, and to consider canceling.
I'm especially interested in how well the Spark 40 works for bass players. Out of 10,000 new users, there has to be at least a few hundred bass players.
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@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Also, for Diego...do you mind telling us when you placed your order? Im curious If Im one of the people who should now be expecting their order 4 months (1/3 of a year....) after it was expected.
Sure buddy. I ordered November 3rd.
Wow, Nov 3rd was pretty darn early as far as an order date goes. I was on the 26th, looks like its going to be quite awhile....not happy at all
If we are looking at time ratios by time ordered you are probably May or June.
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@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Also, for Diego...do you mind telling us when you placed your order? Im curious If Im one of the people who should now be expecting their order 4 months (1/3 of a year....) after it was expected.
Sure buddy. I ordered November 3rd.
Wow, Nov 3rd was pretty darn early as far as an order date goes. I was on the 26th, looks like its going to be quite awhile....not happy at all
If we are looking at time ratios by time ordered you are probably May or June.
I meant Nov26th, but yeah at this rate could be May
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@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Also, for Diego...do you mind telling us when you placed your order? Im curious If Im one of the people who should now be expecting their order 4 months (1/3 of a year....) after it was expected.
Sure buddy. I ordered November 3rd.
Wow, Nov 3rd was pretty darn early as far as an order date goes. I was on the 26th, looks like its going to be quite awhile....not happy at all
If we are looking at time ratios by time ordered you are probably May or June.
I meant Nov26th, but yeah at this rate could be May
Yeah only almost half a year off then promised date..no big deal.lol
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Im obviously discouraged by the fact the wait seems to be continually growing. But at this point Im way more disappointed in how they are not being upfront about it and seem to be hiding some key facts from both current and future customers. I would actually be happier if they put out an official notice instead of me having to dig through forums to find information. That is more worrisome to me.
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@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Im obviously discouraged by the fact the wait seems to be continually growing. But at this point Im way more disappointed in how they are not being upfront about it and seem to be hiding some key facts from both current and future customers. I would actually be happier if they put out an official notice instead of me having to dig through forums to find information. That is more worrisome to me.
the whole thing about not enough parts. Well if you are opening a certain number of pre orders don't you think you would have already sourced the parts? ITS JUST GREED from PG in my opinion. Should have taken care of your early supporters.
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@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Im obviously discouraged by the fact the wait seems to be continually growing. But at this point Im way more disappointed in how they are not being upfront about it and seem to be hiding some key facts from both current and future customers. I would actually be happier if they put out an official notice instead of me having to dig through forums to find information. That is more worrisome to me.
the whole thing about not enough parts. Well if you are opening a certain number of pre orders don't you think you would have already sourced the parts? ITS JUST GREED from PG in my opinion. Should have taken care of your early supporters.
You hit the nail on the head. And thats why i didnt buy their first delay update saying more orders than anticipated. You guys set the number of preorders! If you couldnt handle X amount of orders then why did you keep taking peoples money, then leave them in the dark about their order status?
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@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Im obviously discouraged by the fact the wait seems to be continually growing. But at this point Im way more disappointed in how they are not being upfront about it and seem to be hiding some key facts from both current and future customers. I would actually be happier if they put out an official notice instead of me having to dig through forums to find information. That is more worrisome to me.
the whole thing about not enough parts. Well if you are opening a certain number of pre orders don't you think you would have already sourced the parts? ITS JUST GREED from PG in my opinion. Should have taken care of your early supporters.
You hit the nail on the head. And thats why i didnt buy their first delay update saying more orders than anticipated. You guys set the number of preorders! If you couldnt handle X amount of orders then why did you keep taking peoples money, then leave them in the dark about their order status?
the more time passes the more i am getting furious, because your right. It is bullshit.
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@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Im obviously discouraged by the fact the wait seems to be continually growing. But at this point Im way more disappointed in how they are not being upfront about it and seem to be hiding some key facts from both current and future customers. I would actually be happier if they put out an official notice instead of me having to dig through forums to find information. That is more worrisome to me.
the whole thing about not enough parts. Well if you are opening a certain number of pre orders don't you think you would have already sourced the parts? ITS JUST GREED from PG in my opinion. Should have taken care of your early supporters.
You hit the nail on the head. And thats why i didnt buy their first delay update saying more orders than anticipated. You guys set the number of preorders! If you couldnt handle X amount of orders then why did you keep taking peoples money, then leave them in the dark about their order status?
the more time passes the more i am getting furious, because your right. It is bullshit.
I feel bad for future customers too. Most people probably dont know this forum exists. I only do because I wanted more info then whats PG was telling me. It still currently says "Estimated Delivery Feb 2020" for people who place an order today. And we know thats a load of junk, come clean PG
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It's really as simple as this. If you are planning a trip that takes half a tank of gas and you only have access to a quarter tank you don't go on the trip!!
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Im obviously discouraged by the fact the wait seems to be continually growing. But at this point Im way more disappointed in how they are not being upfront about it and seem to be hiding some key facts from both current and future customers. I would actually be happier if they put out an official notice instead of me having to dig through forums to find information. That is more worrisome to me.
the whole thing about not enough parts. Well if you are opening a certain number of pre orders don't you think you would have already sourced the parts? ITS JUST GREED from PG in my opinion. Should have taken care of your early supporters.
You hit the nail on the head. And thats why i didnt buy their first delay update saying more orders than anticipated. You guys set the number of preorders! If you couldnt handle X amount of orders then why did you keep taking peoples money, then leave them in the dark about their order status?
the more time passes the more i am getting furious, because your right. It is bullshit.
I feel bad for future customers too. Most people probably dont know this forum exists. I only do because I wanted more info then whats PG was telling me. It still currently says "Estimated Delivery Feb 2020" for people who place an order today. And we know thats a load of junk, come clean PG
Wow, it does!!!! I just noticed! man, what a dupe!
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@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
It's really as simple as this. If you are planning a trip that takes half a tank of gas and you
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Im obviously discouraged by the fact the wait seems to be continually growing. But at this point Im way more disappointed in how they are not being upfront about it and seem to be hiding some key facts from both current and future customers. I would actually be happier if they put out an official notice instead of me having to dig through forums to find information. That is more worrisome to me.
the whole thing about not enough parts. Well if you are opening a certain number of pre orders don't you think you would have already sourced the parts? ITS JUST GREED from PG in my opinion. Should have taken care of your early supporters.
You hit the nail on the head. And thats why i didnt buy their first delay update saying more orders than anticipated. You guys set the number of preorders! If you couldnt handle X amount of orders then why did you keep taking peoples money, then leave them in the dark about their order status?
the more time passes the more i am getting furious, because your right. It is bullshit.
I feel bad for future customers too. Most people probably dont know this forum exists. I only do because I wanted more info then whats PG was telling me. It still currently says "Estimated Delivery Feb 2020" for people who place an order today. And we know thats a load of junk, come clean PG
Wow, it does!!!! I just noticed! man, what a dupe!
Its one thing to make a mistake, its another to hide behind what appears to be the truth. If it wasn't for your initial post I would still be thinking my amp will be at my door shortly. I shouldn't have to get that info from some random dude on the internet (no offense lol)
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@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
It's really as simple as this. If you are planning a trip that takes half a tank of gas and you
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
@diegofiorillo-uk said in Power supporters..looking like April for us. DISGRACEFUL.:
@edmit15 said in Power supporters..looking like April for us. DISGRACEFUL.:
Im obviously discouraged by the fact the wait seems to be continually growing. But at this point Im way more disappointed in how they are not being upfront about it and seem to be hiding some key facts from both current and future customers. I would actually be happier if they put out an official notice instead of me having to dig through forums to find information. That is more worrisome to me.
the whole thing about not enough parts. Well if you are opening a certain number of pre orders don't you think you would have already sourced the parts? ITS JUST GREED from PG in my opinion. Should have taken care of your early supporters.
You hit the nail on the head. And thats why i didnt buy their first delay update saying more orders than anticipated. You guys set the number of preorders! If you couldnt handle X amount of orders then why did you keep taking peoples money, then leave them in the dark about their order status?
the more time passes the more i am getting furious, because your right. It is bullshit.
I feel bad for future customers too. Most people probably dont know this forum exists. I only do because I wanted more info then whats PG was telling me. It still currently says "Estimated Delivery Feb 2020" for people who place an order today. And we know thats a load of junk, come clean PG
Wow, it does!!!! I just noticed! man, what a dupe!
Its one thing to make a mistake, its another to hide behind what appears to be the truth. If it wasn't for your initial post I would still be thinking my amp will be at my door shortly. I shouldn't have to get that info from some random dude on the internet (no offense lol)
Yeah me too. As the IOS app is up i am thinking here we go!! time to Rock! Then something told me to just check and well..you see the reply.
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@diegofiorillo-uk They should have and probably did know what their production numbers were before allowing 10,000 + preorders. You should never had allowed these orders to be taken, or offer some compensation for the people that have to wait for who knows how long now. If reviews come in early that this thing has issues, I'm bailing if not sooner. Maybe the delay is a blessing in disguise. This thing better have reviews better than sliced bread or I'm OUT !
AND THEY STILL SAY SHIPPING FEB 2020 ON THE ORDER SITE ! REALLY GUYS ???
