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    Bias FX 2 (2.1.7.4820) plugin problem on BitWig Studio 3.0.3

    Desktop guitar software
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    • heitor-silva
      heitor-silva last edited by

      Hey guys!

      I updated my Bias FX 2, and now BitWig Studio is not being able to load the screen of the plugin anymore.

      Bias FX2 opens, I can hear sound coming with the effects, but the plugin window never leaves the splash screen of Bias FX2, making impossible to do anything inside the plugin.

      I'm using a macOS Mojave (10.14.6) by the way.

      Does anyone have a similar issue in another DAW?

      0_1574844435570_Screenshot 2019-11-26 at 22.36.46.jpg

      Mike 1 Reply Last reply Reply Quote 0
      • Mike
        Mike Moderator @heitor-silva last edited by

        @heitor-silva BitWig is not listed in our supported DAW list, but please send us a ticket here to see if we can help you resolve this issue

        1 Reply Last reply Reply Quote 0
        • heitor-silva
          heitor-silva last edited by

          Hey Mike!

          I was answered by the support team, through a ticket, and the instructions (below) they provided fixed the problem for me:

          Please try the following:

          1). Rename the BIAS_FX2 folder in Documents/PositiveGrid to "BIAS_FX2 backup"

          2). Delete BIAS FX2.settings at

          Mac
          username/Library/Application Support/PositiveGrid/BIAS FX2.settings

          3). Make sure iCloud is disabled for Documents & Desktop on your Mac

          All good now!

          Cheers

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