Bias FX 2 (2.1.7.4820) plugin problem on BitWig Studio 3.0.3

[heitor-silva]

Hey guys!

I updated my Bias FX 2, and now BitWig Studio is not being able to load the screen of the plugin anymore.

Bias FX2 opens, I can hear sound coming with the effects, but the plugin window never leaves the splash screen of Bias FX2, making impossible to do anything inside the plugin.

I'm using a macOS Mojave (10.14.6) by the way.

Does anyone have a similar issue in another DAW?

[Mike]

@heitor-silva BitWig is not listed in our supported DAW list, but please send us a ticket here to see if we can help you resolve this issue

[heitor-silva]

Hey Mike!

I was answered by the support team, through a ticket, and the instructions (below) they provided fixed the problem for me:

Please try the following:

1). Rename the BIAS_FX2 folder in Documents/PositiveGrid to "BIAS_FX2 backup"

2). Delete BIAS FX2.settings at

Mac
username/Library/Application Support/PositiveGrid/BIAS FX2.settings

3). Make sure iCloud is disabled for Documents & Desktop on your Mac

All good now!

Cheers