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    Bias FX2 on Mac...no internet connection error

    Desktop guitar software
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    • Art Garceau
      Art Garceau last edited by

      I downloaded Bias FX2 for Mac, and I'm getting a no internet connection error when attempting to access tonecloud. I've tried everything suggested on the site...my internet connection is fine or I wouldn't be typing this. Any suggestions?

      A Former User 1 Reply Last reply Reply Quote 0
      • A Former User
        A Former User @Art Garceau last edited by A Former User

        @art-garceau Just a guess---application firewall has blocked FX2 for some reason? Check your settings.

        1 Reply Last reply Reply Quote 0
        • nukky
          nukky last edited by

          I am also troubled by the same phenomenon. In my case, Windows.

          1 Reply Last reply Reply Quote 0
          • Mike
            Mike Moderator last edited by

            You can try resetting the host file on your computer to see if it works

            nukky 1 Reply Last reply Reply Quote 0
            • nukky
              nukky @Mike last edited by

              @mike I can log in to ToneCloud from the settings menu. However, the ToneCloud icon at the top left of the BIAS FX 2 window remains white, and clicking it does not change the screen.
              If I hover the mouse cursor over this icon, the mouse cursor will be on waiting.

              It is a phenomenon in Windows 10.

              Mike 1 Reply Last reply Reply Quote 0
              • Mike
                Mike Moderator @nukky last edited by

                @nukky Could you send us a ticket for the follow up ? thank you

                1 Reply Last reply Reply Quote 0
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