Presets change on their own
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Hi.
After having switched to a preset it takes a few seconds and the blue save led lights up.
The unit reads knob positions.
For example if the tube stage dial is on two, it looses all gain. You can also watch in the bias amp software how the units changes the number of tubes.This really sucks. Anyone with an idea how I can.handle that?
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@schwarzmarco We've got your request and will keep you updated soon.
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@schwarzmarco is your Problem solved? do you have an answer from PG?
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@fatkey hey fatkey,
they told me that it most likely is a hardware malfunction. I gave the unit away for maintenance. Let's what they will find out
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I found out that my midiboard is causing the error! Apparently it not only sends Programmchanges. Yesterday i tried with another Midiboard. No Preset change on their own!
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I do not have any midi connected
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@schwarzmarco Have you reached out to us before? Can you share a video showing the issue?
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@felix sure I contacted you guys first.
I have sent a video on the 5th of August. -
I got a completely new unit as an exchange from the service.
So obviously it was a technical malfunction.