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why wouldn't my products I purchased show up on the download page

Desktop guitar software

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codyberger last edited by

I own BIAS AMP2 PRO, BIAS FX2 Pro, and all the extra packs. For some reason when I go to my downloads page on Positive Grid site none of my purchases show up. Can anyone tell me what might be going on? Would Positive Grid moved them? I'm lost.

Cody
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JB last edited by

Same is happening for me. I'm guessing something is temporarily broken with their webpage.
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Mike Moderator last edited by Mike
Hi, Please try
1. Clean the cookies of www.positivegrid.com in your browser
2. Reset the host file on your computer
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JB @Mike last edited by

@mike Hi Mike, it's none of those things unfortunately. It's happening to multiple people, myself included, and on different computers/browsers etc. Something with the Positive Grid website is the issue.
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Mike Moderator last edited by Mike

We'll look into this ASAP, please download the latest updates below for the time being:

BIAS Amp 2:
Mac:
https://dlcf.positivegrid.com/BIAS_AMP_2_Mac_v2_2_8_1409.dmg
Win(32bit)
https://dlcf.positivegrid.com/BIAS_AMP2_Windows32bit_v2_2_8_1409.msi
Win(64bit)
https://dlcf.positivegrid.com/BIAS_AMP2_Windows64bit_v2_2_8_1409.msi

BIAS FX2:
Mac Standalone
https://dlcf.positivegrid.com/BIAS_FX_2_Mac_Standalone_v2_1_3_4781.dmg
Mac AAX
https://dlcf.positivegrid.com/BIAS_FX_2_Mac_RTAS_AAX_Plugin_v2_1_3_4781.dmg
Mac AU_VST
https://dlcf.positivegrid.com/BIAS_FX_2_Mac_VST_AU_Plugin_v2_1_3_4781.dmg
Windows 64bit
https://dlcf.positivegrid.com/BIAS_FX_2_Windows64bit_v2_1_3_4781.msi
Windows 32bit
https://dlcf.positivegrid.com/BIAS_FX_2_Windows32bit_v2_1_3_4781.msi

BIAS FX:
Mac:
ProTools/RTAS/AAX
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_FX_Mac_RTAS_AAX_Plugin_v1_6_9_3713.dmg
VST/AU
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_FX_Mac_VST_AU_Plugin_v1_6_9_3713.dmg
Standalone
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_FX_Mac_Standalone_v1_6_9_3713.dmg
Win(32bit)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_FX_Windows32bit_v1_6_9_3713.msi
Win(64bit)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_FX_Windows64bit_v1_6_9_3713.msi

BIAS Pedal:
Mac(RTAS/AAX)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_Pedal_Mac_RTAS_AAX_Plugin_v2_3_3_5467.dmg
Mac(Standalone)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_Pedal_Mac_Standalone_v2_3_3_5467.dmg
Mac(VST/AU)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_Pedal_Mac_VST_AU_Plugin_v2_3_3_5467.dmg
Win(32)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_Pedal_Windows32bit_v2_3_3_5467.msi
Win(64)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/BIAS_Pedal_Windows64bit_v2_3_3_5467.msi

Pro Series EQ:
Mac
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/PG_EQ_Mac_v0_0_9_277.zip
Win(32)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/PG_EQ_Windows32bit_v0_0_9_277.zip
Win(64)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/PG_EQ_Windows64bit_v0_0_9_277.zip

Pro Series Compressor:
Mac
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/PG_Compressor_Mac_v0_0_9_265.zip
Win(32)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/PG_Compressor_Windows32bit_v0_0_9_265.zip
Win(64)
https://s3-us-west-1.amazonaws.com/dl.positivegrid.com/PG_Compressor_Windows64bit_v0_0_9_265.zip
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Mike Moderator @JB last edited by

@jb @codyberger Could you try again to see if it works ? thanks
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JB @Mike last edited by

@mike Working now for me! Thanks.
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