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    BFX2 pro - download "Uknown error occured"

    Desktop guitar software
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    • dustinb3d
      dustinb3d last edited by

      When trying to download any tone for that past few days I get "Unknown error occurred"
      I tried a repair install but no luck.

      dustinb3d 1 Reply Last reply Reply Quote 0
      • dustinb3d
        dustinb3d @dustinb3d last edited by

        Update: logging out, closing BFX2 pro, lauching again and logging back in resolved the problem.

        jalara ian.johnson511 2 Replies Last reply Reply Quote 1
        • jaxbassmaster
          jaxbassmaster last edited by

          Weird. I have the opposite problem. I can't upload anything to ToneCloud because of the same error, only restarting BFX2 did nothing to resolve it.

          1 Reply Last reply Reply Quote 0
          • jalara
            jalara @dustinb3d last edited by

            @dustinb3d
            I tried the same and didn't solve the problem

            1 Reply Last reply Reply Quote 0
            • oleg8047
              oleg8047 last edited by

              I have a same problem

              1 Reply Last reply Reply Quote 0
              • ian.johnson511
                ian.johnson511 @dustinb3d last edited by

                @dustinb3d I tried this but it didn't fix the issue for me sadly, I only have the standard license though perhaps its different for the tiers?

                Glad you fixed it though.

                1 Reply Last reply Reply Quote 0
                • john.doyle
                  john.doyle last edited by

                  Same problem, no fix. I'm on a Macbook.

                  1 Reply Last reply Reply Quote 0
                  • contato
                    contato last edited by

                    i have same problem !!!!

                    A Former User 1 Reply Last reply Reply Quote 0
                    • A Former User
                      A Former User @contato last edited by A Former User

                      @oleg8047 @ian-johnson511 @john-doyle @contato Try the solution posted here:
                      https://forum.positivegrid.com/topic/6235/cannot-download-anything-from-tonecloud/30?_=1640025038103

                      ian.johnson511 1 Reply Last reply Reply Quote 1
                      • ian.johnson511
                        ian.johnson511 @Guest last edited by

                        @myxolydian Thanks, I've seen that solution as its in a thread that I created but I will also say that the issue appears to be fixed now as I was able to download a preset the normal way just now.

                        1 Reply Last reply Reply Quote 0
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