Attention Felix/Positive Grid - Unregister Bias Amp Head
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I have sent Positive Grid my support ticket about selling my Bias Amp Head and needing to unregister at the end of last week. I know you probably don’t work on the weekend but I’m a little shocked that this problem is taking some time to get adjusted or a response. My buyer is anxious to get his license in his name.
If it takes a couple more days to make this change I would at least like to have a courtesy email which explains the hold up/delay...
Chris
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@chris-kane Hey Chris, apologies for the delayed response.
We've deactivated the amp for you, plz give it a try.
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Hi Felix
Can you please register my amp with the new owner
My email is paul@worlabyhall.co.uk, please transfer to xavifolk2012@gmail.comMany thanks.
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I'm in the same boat. Buyer is getting anxious and the software uninstall popped up a message saying that the licence hasn't been deregistered.
Could you please action and reply to support ticket #202970
Thank you in advance