Attention Felix/Positive Grid - Unregister Bias Amp Head

Chris Kane

I have sent Positive Grid my support ticket about selling my Bias Amp Head and needing to unregister at the end of last week. I know you probably don’t work on the weekend but I’m a little shocked that this problem is taking some time to get adjusted or a response. My buyer is anxious to get his license in his name.

If it takes a couple more days to make this change I would at least like to have a courtesy email which explains the hold up/delay...

Chris

Felix

@chris-kane Hey Chris, apologies for the delayed response.
We've deactivated the amp for you, plz give it a try.

paul 0

Hi Felix
Can you please register my amp with the new owner
My email is paul@worlabyhall.co.uk, please transfer to xavifolk2012@gmail.com

Many thanks.

I'm in the same boat. Buyer is getting anxious and the software uninstall popped up a message saying that the licence hasn't been deregistered.

Could you please action and reply to support ticket #202970

Thank you in advance

zenarcade

Hello.

I have recently sold my Bias Amp Head.

Please help with deregistrering the amp.

best regards from Norway

Tom -> zenarcade@mac.com