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    Attention Felix/Positive Grid - Unregister Bias Amp Head

    Hardware amps
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    • Chris Kane
      Chris Kane last edited by

      I have sent Positive Grid my support ticket about selling my Bias Amp Head and needing to unregister at the end of last week. I know you probably don’t work on the weekend but I’m a little shocked that this problem is taking some time to get adjusted or a response. My buyer is anxious to get his license in his name.

      If it takes a couple more days to make this change I would at least like to have a courtesy email which explains the hold up/delay...

      Chris

      Felix 1 Reply Last reply Reply Quote 0
      • Felix
        Felix Moderator @Chris Kane last edited by

        @chris-kane Hey Chris, apologies for the delayed response.
        We've deactivated the amp for you, plz give it a try.

        1 Reply Last reply Reply Quote 0
        • paul 0
          paul 0 last edited by

          Hi Felix
          Can you please register my amp with the new owner
          My email is paul@worlabyhall.co.uk, please transfer to xavifolk2012@gmail.com

          Many thanks.

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          • A Former User
            A Former User last edited by

            I'm in the same boat. Buyer is getting anxious and the software uninstall popped up a message saying that the licence hasn't been deregistered.

            Could you please action and reply to support ticket #202970

            Thank you in advance

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