Attention Felix/Positive Grid - Unregister Bias Amp Head
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I have sent Positive Grid my support ticket about selling my Bias Amp Head and needing to unregister at the end of last week. I know you probably don’t work on the weekend but I’m a little shocked that this problem is taking some time to get adjusted or a response. My buyer is anxious to get his license in his name.
If it takes a couple more days to make this change I would at least like to have a courtesy email which explains the hold up/delay...
Chris
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@chris-kane Hey Chris, apologies for the delayed response.
We've deactivated the amp for you, plz give it a try. -
Hi Felix
Can you please register my amp with the new owner
My email is paul@worlabyhall.co.uk, please transfer to xavifolk2012@gmail.comMany thanks.
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I'm in the same boat. Buyer is getting anxious and the software uninstall popped up a message saying that the licence hasn't been deregistered.
Could you please action and reply to support ticket #202970
Thank you in advance
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Hello.
I have recently sold my Bias Amp Head.
Please help with deregistrering the amp.
best regards from Norway
Tom -> zenarcade@mac.com
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I would like to transfer ownership as indicated in picture.
DEVICE ACCOUNT CONFLICT
Device Name: BIAS Head
Current Owner Account
markpcarney@verizon.net
HW Serial: G160BH1D2011
Last Activation
Apr 16 2022
User Name
Mark Carney
New Owner Account
dsegura15@gmail.com
Last Activation
Apr 17 2023
The current owner of the device dues not risiss sothe hanedlord somehols contact the previous device owner to unregister the tansore
COPY EMAIL
RUN TEMPORARY
User Name
Daniel Segura