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    Tonecloud Login Issues

    Mobile guitar apps
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    • KGM
      KGM last edited by

      I've been seeing this problem off and on for a while now. Not sure if this is specific to the iOS versions, but on my iPad for BIAS AMP and BIAS FX, I often find the app won't stay logged into Tonecloud. It may be that I'm automatically logged out after a certain number of hours or days, or perhaps it's just when the app itself gets updated. In either case, it would be nice if I could stay logged in.

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      • Max Debutante
        Max Debutante last edited by Max Debutante

        Same Here!!! Facebook login INSIDE daw, while logged into the site, is not working?!?! Tried Reboot-Rescan as per another thread and no go.

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        • pipelineaudio
          pipelineaudio A2 last edited by

          Something similar to this led to a ton of people sending their firehawk's, helix's and Amplifi's back and sinking them in general. I've had this in Bias, but usually when I log in from another device or havent been on in a while. I agree its annoying, but thankfully, it isn't anything like how severe the Line6 problem was.

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          • Max Debutante
            Max Debutante last edited by

            SOLVED MY PROBLEM!!! ...and it's a big MEA CULPA. Changed firewall settings. I set things pretty tight on DAW machine and forgot. :P ...check your own. Soooo-rry!

            KGM 1 Reply Last reply Reply Quote 0
            • KGM
              KGM @Max Debutante last edited by

              @max-debutante said in Tonecloud Login Issues:

              SOLVED MY PROBLEM!!! ...and it's a big MEA CULPA. Changed firewall settings. I set things pretty tight on DAW machine and forgot. :P ...check your own. Soooo-rry!

              Desktop or iOS device?

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              • Max Debutante
                Max Debutante last edited by

                ...was desktop

                KGM 1 Reply Last reply Reply Quote 0
                • KGM
                  KGM @Max Debutante last edited by

                  @max-debutante said in Tonecloud Login Issues:

                  ...was desktop

                  The issue I saw was with the iOS version.

                  Joe Kuo 1 Reply Last reply Reply Quote 0
                  • Joe Kuo
                    Joe Kuo @KGM last edited by

                    @kgm said in Tonecloud Login Issues:

                    @max-debutante said in Tonecloud Login Issues:

                    ...was desktop

                    The issue I saw was with the iOS version.

                    Contact us if the issue persists.

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                    • KGM
                      KGM last edited by

                      Just happened again.

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                      • KGM
                        KGM last edited by

                        Happened again.

                        I would upload a screen shot, but I keep getting an "HTTP 2.0/413" error message.

                        ![0_1515345341457_0E5BB3C8-0F30-44A4-88AD-25892AE6A99B.jpeg](Uploading 1%)

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                        • pipelineaudio
                          pipelineaudio A2 last edited by

                          Id love if we didnt have to retype the login info on the mobile app so often, that's seriously a pain! Can't the apps be made to remember?

                          Elric 1 Reply Last reply Reply Quote 0
                          • Elric
                            Elric @pipelineaudio last edited by

                            @pipelineaudio said in Tonecloud Login Issues:

                            Id love if we didnt have to retype the login info on the mobile app so often, that's seriously a pain! Can't the apps be made to remember?

                            I would like this too. I suspect it serves some of the purpose of DRM though. I would rather have the login system PG uses than the limited activations or an iLok or some other more intrusive DRM.

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