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    • jf1455
      jf1455 last edited by

      I am knew and I just purchased bias mini. (Standard) I am on tone-cloud but I cant hear any samples
      can any one help

      thanks john

      1 Reply Last reply Reply Quote 0
      • r_kemail2
        r_kemail2 last edited by r_kemail2

        Not much information to go on here. Are you using BIAS Amp 2 and what are you running it on (iPad, PC, iMac)? What operating system are you using? I just got my BIAS MINI last week, so I am not an expert but here is a couple of ideas that I hope might help.

        I assume that your unit is working fine and that you can hear the presets loaded onto the MINI and that you can also hear all of the presets on your computer or IOS device. To audition a ToneCloud preset, click it and a window should popup. Under the picture of the amp, press the PREVIEW button. The button should change color and the label change to PLAYING. That should do it. If all this is true, then I'm afraid I don't know how to help.

        jf1455 1 Reply Last reply Reply Quote 1
        • jf1455
          jf1455 @r_kemail2 last edited by

          @r_kemail2
          I am using windows 10 @ 64 bit with bias amp 2 downloaded software obtained license and registered it in tone cloud.
          I open up amps to preview the sounds and i press preview it changes and says its playing but I cant hear anything. the sound is not getting to head phones.

          thanks again john

          Sascha Ballweg 1 Reply Last reply Reply Quote 0
          • Sascha Ballweg
            Sascha Ballweg @jf1455 last edited by

            @jf1455 said in tone cloud

            Do you know, that you have to volume up and hit the strings to hear a preview? It's not that there is playing something for demonstration. Just asking because you talked about "samples".

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            • r_kemail2
              r_kemail2 last edited by

              Another possibility is that your headphone output level is at 0. Press the Output knob until the led is lit next to HEADPHONE to adjust this level.

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