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    Poping and crackling in Bias FX

    Desktop guitar software
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    • Konrad
      Konrad last edited by

      Hello

      I get pops and cracks in Bias FX. I tried numerous solutions, both 32 and 64 bit, standalone and VST version, various buffer and sample rates and Im always getting some crackling sound. Im using Focusrite scarlett 2i4 2nd gen as my audio interface with up to date drivers. Can this hardware be a problem related to focusrite or am i missing another solution to this issue?

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      • Elric
        Elric last edited by

        Popping and crackling are almost always driver or sample rate/buffer issues. You usually either have to get a better driver or keep upping the buffer until they go away. Sometimes it is the sound card driver or the computer that is the limiting factor.

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        • Konrad
          Konrad last edited by

          I already tried the buffer thing and it didnt help. The problem doesnt seem to be focusrite related. I used gt-1000 as soundcard and it still crackled. It was playing good only when i bumped up the buffer all the way up to 2048 on the GT. But that gives way too much latency.
          My PC is decent, i7 cpu and 16GB RAM so this cant be the issue. BIAS disortion sounds great, way better than my GT-1000, but the crackling is really annoying

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          • Elric
            Elric last edited by

            Shrug. Sorry but that is a;most always root cause. PCs are a pain like that. You could try checking connections and levels to make sure you don't have a bad cable/connection or level problems but if you are getting it from multiple interfaces, I am guessing it is something to with your machine/OS and/or its configuration.

            The only other thing I see this kind of symptom on is like clock mismatches but your setup does not seem that complex... you could make sure your driver setting is not out of sync with the DAW/app. If you are using something ASIO4all I guess you should check to make sure its settings are aligned with the DAW/app. It has been a long time since I bothered with audio on a PC.

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            • pipelineaudio
              pipelineaudio A2 last edited by

              Run this for a bit and show what you get

              https://www.resplendence.com/latencymon

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              • Konrad
                Konrad last edited by

                this is what i got after 12 mins of latency mon. There is a buffer underrun problem but im not exactly sure what to do next with it:


                CONCLUSION


                Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
                LatencyMon has been analyzing your system for 0:12:27 (h:mm:ss) on all processors.


                SYSTEM INFORMATION


                Computer name: DESKTOP-4TURTRM
                OS version: Windows 10 , 10.0, build: 17763 (x64)
                Hardware: Precision M6600, Dell Inc., 04YY4M
                CPU: GenuineIntel Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
                Logical processors: 8
                Processor groups: 1
                RAM: 16264 MB total


                CPU SPEED


                Reported CPU speed: 2195 MHz

                Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

                WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.


                MEASURED INTERRUPT TO USER PROCESS LATENCIES


                The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

                Highest measured interrupt to process latency (µs): 1996,70
                Average measured interrupt to process latency (µs): 17,851435

                Highest measured interrupt to DPC latency (µs): 1963,70
                Average measured interrupt to DPC latency (µs): 4,097029


                REPORTED ISRs


                Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

                Highest ISR routine execution time (µs): 132,170387
                Driver with highest ISR routine execution time: i8042prt.sys - Sterownik portu i8042, Microsoft Corporation

                Highest reported total ISR routine time (%): 0,004790
                Driver with highest ISR total time: i8042prt.sys - Sterownik portu i8042, Microsoft Corporation

                Total time spent in ISRs (%) 0,004925

                ISR count (execution time <250 µs): 12418
                ISR count (execution time 250-500 µs): 0
                ISR count (execution time 500-999 µs): 0
                ISR count (execution time 1000-1999 µs): 0
                ISR count (execution time 2000-3999 µs): 0
                ISR count (execution time >=4000 µs): 0


                REPORTED DPCs


                DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

                Highest DPC routine execution time (µs): 1621,124374
                Driver with highest DPC routine execution time: ndis.sys - Specyfikacja NDIS (Network Driver Interface Specification), Microsoft Corporation

                Highest reported total DPC routine time (%): 0,00380
                Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.

                Total time spent in DPCs (%) 0,015492

                DPC count (execution time <250 µs): 70361
                DPC count (execution time 250-500 µs): 0
                DPC count (execution time 500-999 µs): 175
                DPC count (execution time 1000-1999 µs): 1
                DPC count (execution time 2000-3999 µs): 0
                DPC count (execution time >=4000 µs): 0


                REPORTED HARD PAGEFAULTS


                Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

                NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

                Process with highest pagefault count: settingsynchost.exe

                Total number of hard pagefaults 981
                Hard pagefault count of hardest hit process: 555
                Number of processes hit: 9


                PER CPU DATA


                CPU 0 Interrupt cycle time (s): 10,134722
                CPU 0 ISR highest execution time (µs): 132,170387
                CPU 0 ISR total execution time (s): 0,294311
                CPU 0 ISR count: 12418
                CPU 0 DPC highest execution time (µs): 858,441002
                CPU 0 DPC total execution time (s): 0,559407
                CPU 0 DPC count: 51734


                CPU 1 Interrupt cycle time (s): 5,120196
                CPU 1 ISR highest execution time (µs): 0,0
                CPU 1 ISR total execution time (s): 0,0
                CPU 1 ISR count: 0
                CPU 1 DPC highest execution time (µs): 144,057403
                CPU 1 DPC total execution time (s): 0,022141
                CPU 1 DPC count: 887


                CPU 2 Interrupt cycle time (s): 5,045213
                CPU 2 ISR highest execution time (µs): 0,0
                CPU 2 ISR total execution time (s): 0,0
                CPU 2 ISR count: 0
                CPU 2 DPC highest execution time (µs): 1621,124374
                CPU 2 DPC total execution time (s): 0,074887
                CPU 2 DPC count: 2962


                CPU 3 Interrupt cycle time (s): 5,430676
                CPU 3 ISR highest execution time (µs): 0,0
                CPU 3 ISR total execution time (s): 0,0
                CPU 3 ISR count: 0
                CPU 3 DPC highest execution time (µs): 80,888838
                CPU 3 DPC total execution time (s): 0,003340
                CPU 3 DPC count: 195


                CPU 4 Interrupt cycle time (s): 3,808937
                CPU 4 ISR highest execution time (µs): 0,0
                CPU 4 ISR total execution time (s): 0,0
                CPU 4 ISR count: 0
                CPU 4 DPC highest execution time (µs): 463,663781
                CPU 4 DPC total execution time (s): 0,039773
                CPU 4 DPC count: 1850


                CPU 5 Interrupt cycle time (s): 6,283173
                CPU 5 ISR highest execution time (µs): 0,0
                CPU 5 ISR total execution time (s): 0,0
                CPU 5 ISR count: 0
                CPU 5 DPC highest execution time (µs): 161,694761
                CPU 5 DPC total execution time (s): 0,029303
                CPU 5 DPC count: 2118


                CPU 6 Interrupt cycle time (s): 4,590650
                CPU 6 ISR highest execution time (µs): 0,0
                CPU 6 ISR total execution time (s): 0,0
                CPU 6 ISR count: 0
                CPU 6 DPC highest execution time (µs): 538,498861
                CPU 6 DPC total execution time (s): 0,053780
                CPU 6 DPC count: 3106


                CPU 7 Interrupt cycle time (s): 5,670951
                CPU 7 ISR highest execution time (µs): 0,0
                CPU 7 ISR total execution time (s): 0,0
                CPU 7 ISR count: 0
                CPU 7 DPC highest execution time (µs): 750,169932
                CPU 7 DPC total execution time (s): 0,143187
                CPU 7 DPC count: 7685


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                • pipelineaudio
                  pipelineaudio A2 last edited by

                  @konrad said in Poping and crackling in Bias FX:

                  i8042prt.sys

                  https://www.reddit.com/r/pcmasterrace/comments/7zqobw/i8042prtsys_causing_high_dpc_latency/

                  https://forum.cockos.com/showthread.php?t=169794

                  https://www.sysnative.com/forums/windows-10-a/21517-high-latency-sound-stuttering-ndis-sys-driver.html

                  I'll see what specifics I can dig up, but if that system doesn't run green, you don't even get to start...lets see how to get it figured

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                  • Konrad
                    Konrad last edited by

                    It works ! The fix was simple afterall, just downloaded and installed all possible dell updates (bios,firmware,drivers) and it stopped crackling. Finally i can enjoy this app :)

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