Issue with new mini
ronnie last edited by ronnie
Bias mini 1 week new. Updated firmware. Created new amp, saved, and mini is frozen. No sound and can’t power down. Help!!!!
Long time fractal user(2009) and dialed in better than fractal tones within minutes (imho) Really want this to work. Got some great crunch and tweed tones. Any suggestions? Scared to unplug to power down
madmarcus1960 last edited by
I had mine freeze more than once. I just pulled the plug from the wall or the back and replugged it in. It came up off each of those times and powered on fine. Hopefully this helps you.
Liam last edited by
I'd just unplug it and turn it back on again. At the end of the day these devices are for all intents and purposes mini computers that are just used for one task, computers can crash from time to time so I wouldn't worry unless it becomes a common thing
@ronnie Please write to us here: https://help.positivegrid.com/hc/en-us/requests/new
And always backup and perform a hardware reset to see if that helps:
How to BackUp?
How to Perform a Factory-Reset?