Bias FX asking for activation of upgrades that were never used

  • Im trying to open a preset in Bias FX, but I get a message that it cant be opened because I dont have certain other software. Most of the software its asking for is on my computer and is activated, but it also asked for Amp2 Elite, which I dont have and never has been used for any of my presets.

    How do I open my presets when this happens?