Bias RACK - !!!!No Sound anymore!!!!

[Dany Soucy]

Hi we connected our Bias rack like usual this morning and...... no sound at all from the output.
I do have sound through DI, but nothing more from the Amp out.

I do hear a LIGHT tic tic tic tic into the speaker but nothing else.

I think I can smell something's not good but.... not sure.

We did a Factory Reset to be sure but nothing came back.

Seems to have an amp problem.

[Tannhauser]

File a support ticket at the main site.

[Felix]

@dany-soucy
Please write to us here https://help.positivegrid.com/hc/en-us/requests/new and we will follow this up.