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    I got charged twice by Positive Grid for my Metal Expansion Pack

    Mobile guitar apps
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    • jjstudio
      jjstudio last edited by

      While installing Bias FX on my iPhone 7S, I got charged a second time for the Metal Expansion Pack. I have had it for a long time on my iPads.
      is there a way to get a refund from Positive Grid?

      John

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      • john
        john last edited by

        Try here instead: https://help.positivegrid.com/hc/en-us/requests/new

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        • jjstudio
          jjstudio last edited by

          Thanks John.

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          • jjstudio
            jjstudio last edited by

            Just a follow up for those that may need the information, Apple refunded the double charge, even though it was a bug in the first iPhone release from Poditive Grid.

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