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    Bias Amp 2 crashing Pro Tools at startup

    Desktop guitar software
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    • dubhar
      dubhar last edited by

      Hi there, I'm posting here since the help request page doesn't seem to work with either of my browsers.

      I've been using the standalone version the Bias Amp 2 software for a while now, so I tried to fire it up in Pro Tools for the first time earlier today. Pro Tools launches normally and begins scanning my plugins, then crashes upon reaching Bias Amp 2. I've tried uninstalling Bias Amp 2/FX/Pedal and reinstalling the latest versions of each plugin, but the same problem persists.

      I'm running Windows 7 with Pro Tools 11.3 and a 3rd gen AVID MBox, and all of my Bias software was purchased directly from the Positive Grid store.

      Anybody had similar problems?

      Mike 1 Reply Last reply Reply Quote 0
      • Mike
        Mike Moderator @dubhar last edited by

        @dubhar

        Hi, BIAS Amp 2 works fine with my PT12 and Ultimate here, have you tried:

        1. Manually delete BIAS Amp2.aax in C: > Program Files > Common Files > Avid > Audio > Plug-Ins

        2. Uninstall/reinstall the latest 64bit BIAS Amp 2 plugin and reboot your computer, you can find the installer here

        1 Reply Last reply Reply Quote 0
        • dubhar
          dubhar last edited by

          Hi Mike, I've followed your instructions, but I'm still not having any luck starting Pro Tools. The program continues to crash at the same point upon scanning Bias Amp 2.

          Crash screenshot

          Mike 1 Reply Last reply Reply Quote 0
          • Mike
            Mike Moderator @dubhar last edited by

            @dubhar Please send us a ticket for the follow up via here , thank you!

            1 Reply Last reply Reply Quote 0
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