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    Tonecloud - based on account or Mailaddrese?

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    • Sascha Ballweg
      Sascha Ballweg last edited by

      I am a bit confused about the shares and favs in the Tonecloud. Are they account (ID) based or linked to a specific mailaddress?
      I know that both should correspond in most cases, but what's about a change of my mailaddress, f.e. if I switch my band and therefore loose my old one?

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      • runyanlake
        runyanlake last edited by

        I believe they are based off of your email address/account.

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        • john
          john last edited by

          My guess is that you can change the email through support, and everything will follow.

          Sascha Ballweg 1 Reply Last reply Reply Quote 1
          • Sascha Ballweg
            Sascha Ballweg @john last edited by

            @john said in Tonecloud - based on account or Mailaddrese?:

            My guess is that you can change the email through support, and everything will follow.

            It would make total sense if the contents are linked to an account on an ID base.

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            • Korkenknopfus
              Korkenknopfus last edited by

              Regarding this, I had before signed up with a nick, that I use for many musical things, but since a time ago it appears my full name. Have any of you been able to change again to a nick in the cloud of both BFX and BAMP?

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              • john
                john @Korkenknopfus last edited by

                @korkenknopfus Is Korkenknopfus your ful name, or do you see something else than others do?

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                • john
                  john @Korkenknopfus last edited by

                  @korkenknopfus Sorry you mean in Toneclooud of course not in the forums?

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                  • john
                    john @Korkenknopfus last edited by

                    @korkenknopfus I see my full name in Tonecloud, and I can't see any way of changing that myself.

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                    • Korkenknopfus
                      Korkenknopfus last edited by

                      ha, ha. Yes, I meant in Tonecloud.

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                      • runyanlake
                        runyanlake last edited by

                        As I have stated on other conversations, I really like Positive Grid, however, they do a shitty job with regards to their User Manual for which everything i know about this product was picked up with bits and pieces from demos on YouTube. They need a more thorough explanation of these kind of functionalities and questions.

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