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    Purchased JamUp All Access...nothing new was unlocked....HELP!

    Mobile guitar apps
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    • Art Garceau
      Art Garceau last edited by

      I've e-mailed Positive Grid and Apple, but I'm not getting any support for either. I've re-installed the app, I've attempted re-purchasing the all access pack, but it tells me I already purchased it. Hitting "restore" doesn't do anything.

      Anyone else running into this? I'm probably going to contest the charges on the credit card because nobody is helping me.

      Felix 1 Reply Last reply Reply Quote 0
      • Salvatore Di Piazza
        Salvatore Di Piazza A2 last edited by

        if you emailed the support thru the weekend I think you should wait monday at least to get any answer

        1 Reply Last reply Reply Quote 0
        • Felix
          Felix Moderator @Art Garceau last edited by

          @art-garceau Have you tried performing a clean install before?(delete and install it again)

          1 Reply Last reply Reply Quote 0
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