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    Sold my Bias mini. How to unregister the device.

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    • Scot Michael
      Scot Michael last edited by

      Anyone know how to unregister a Bias Mini Guitar I sold to someone? I need it unregistered from my account and registered to the person I sold it to. There isn't any info on this and I've been waiting for far too long for a response from PG. Any help is much appreciated.

      Felix 1 Reply Last reply Reply Quote 0
      • tom_niesytto
        tom_niesytto last edited by

        Dunno how to unregister but just curious why did you sell?

        1 Reply Last reply Reply Quote 0
        • Felix
          Felix Moderator @Scot Michael last edited by

          @scot-michael I've unregistered your device! :wink:
          @tom_niesytto Please write to us to unregister your device.

          rpdrinnen1996 vintage_720 tommaso.fanzone zilvladimir 4 Replies Last reply Reply Quote 0
          • rpdrinnen1996
            rpdrinnen1996 @Felix last edited by

            @felix I'm experiencing the same problem with the Bias Head I sold recently!

            the current account it is under is rpdrinnen1996@gmail.com and needs to be registered to silencethedead8@gmail.com

            any assistance will be greatly appreciated!

            Felix 1 Reply Last reply Reply Quote 0
            • Felix
              Felix Moderator @rpdrinnen1996 last edited by

              @rpdrinnen1996 Just deactivated your BIAS Head, please give it a go!

              frontscape 1 Reply Last reply Reply Quote 0
              • frontscape
                frontscape @Felix last edited by

                @felix I have the same problem. I need unregister my Bias Head DSP Hardware from my account.

                Felix 1 Reply Last reply Reply Quote 0
                • Felix
                  Felix Moderator @frontscape last edited by

                  @frontscape Please write to us at https://help.positivegrid.com/hc/en-us/requests/new we will proceed it for you.

                  1 Reply Last reply Reply Quote 0
                  • mute.bladeface.one
                    mute.bladeface.one last edited by mute.bladeface.one

                    @Felix

                    Purchased a bias mini used and leave for tour in two days. The idiot I bought if from cant figure out to un register. His account email is neil.lustyk@gmail.com user name Neil Lustyk

                    Me, the new owner email mute.bladeface.one@gmail.com name Jared Anderson.

                    Please help as I leave for tour in 2 days and will have to cancel 16 dates due to this guys fuck up.

                    Felix 1 Reply Last reply Reply Quote 0
                    • jtmandp
                      jtmandp last edited by

                      I need to de-register my positive grid mini guitar
                      My emails jtmandp@gmail.com.

                      New owner would like to use it

                      Felix 1 Reply Last reply Reply Quote 0
                      • Felix
                        Felix Moderator @mute.bladeface.one last edited by

                        @mute-bladeface-one said in Sold my Bias mini. How to unregister the device.:

                        neil.lustyk@gmail.com

                        Done. Please give it a try.

                        1 Reply Last reply Reply Quote 0
                        • Felix
                          Felix Moderator @jtmandp last edited by

                          @jtmandp Done.

                          1 Reply Last reply Reply Quote 0
                          • singlefiletobliss
                            singlefiletobliss last edited by

                            I am planning on selling my bias mini guitar head and need the device deregistered from my account before selling it. Any help would be greatly appreciated. My email is singlefiletobliss@hotmail.com

                            Felix 1 Reply Last reply Reply Quote 0
                            • arno.dubreuil
                              arno.dubreuil last edited by

                              Hello ,
                              I sold mine too
                              I made a ticket to unregister mine from my account arno.dubreuil@gmail.com
                              Thanks

                              Felix 1 Reply Last reply Reply Quote 0
                              • Felix
                                Felix Moderator @arno.dubreuil last edited by

                                @arno-dubreuil said in Sold my Bias mini. How to unregister the device.:

                                arno.dubreuil@gmail.com
                                I can see there's no hardware registered under this account arno.dubreuil@gmail.com, can you share the SN# and send us a request at https://help.positivegrid.com/hc/en-us/requests/new?

                                1 Reply Last reply Reply Quote 0
                                • Felix
                                  Felix Moderator @singlefiletobliss last edited by

                                  @singlefiletobliss Can you send us a request at https://help.positivegrid.com/hc/en-us/requests/new ?

                                  1 Reply Last reply Reply Quote 0
                                  • nakleh
                                    nakleh last edited by

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • vintage_720
                                      vintage_720 last edited by

                                      Tengo el mismo problema. El usuario anterior lo registró con el correo meow@catness.de y quisiera se registrara a mi correo vintage_720@hotmail.com El antiguo dueño me comenta que no sabe como quitar el registro. GRACIAS

                                      1 Reply Last reply Reply Quote 0
                                      • vintage_720
                                        vintage_720 @Felix last edited by

                                        @felix necesito tu ayuda. Compré un bias head pero no puedo registrarlo, el antiguo dueño meow@catness.de me dice que no puede quitar el registro. Mi correo es vintage_720@hotmail.com GRACIAS

                                        Felix 1 Reply Last reply Reply Quote 0
                                        • Felix
                                          Felix Moderator @vintage_720 last edited by

                                          @vintage_720 As I can see no hardware linked to this mail "meow@catness.de ", can you let me know the serial# of your BIAS Head? Feel free to send us request at https://help.positivegrid.com/hc/en-us/requests/new

                                          mariushoog 1 Reply Last reply Reply Quote 0
                                          • mocabe
                                            mocabe last edited by

                                            Sold mine too. Please unregister me
                                            My login is mocabe@hotmail.com

                                            1 Reply Last reply Reply Quote 0
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