@jtdscrap Punishing other users does no good. You only add to others pain... It is was proven long ago, they don't really monitor this form. So, the only people impacted are people that have been failed by them, just like you.

If you want to communicate on a real level, do what I did.. Go to LinkedIn... All of the people really in charge of things are listed there. . .

So yeah, you can continue to punish other victims, or stop and do something effective.. Good luck .

@jtdscrap Yup, and they are not open to hearing the solutions. I LOVE the software, but they just don't care enough to support it properly.. And thanks to this forum, I know to avoid the hardware... I really hope they take care of you soon..Dec 2021.JPG

@broadkarnage Yes I can and it sounds as it should. The issue is not so much recording, as I can do that with either the USB connection or placing a Mic in front of the Spark. The issue is that the headphones are useless. Reverb and distortion as overwhelming and make it impossible to practice in headphones.
I guess I can connect via USB to my computer, open a DAW, go on headphones and practice like that. Hardly convenient though.

For the record, I have done multiple resets. I am tempted to roll back the firmware up[date, but since so many are complaining that firmware issues bricked their Spark, I am a bit hesitant.

@musofish2 I'm running a Galaxy S8+ also. The controller worked perfectly for the first month i have had it and suddenly wouldn't connect. After a month of back and forth with PG support with no solution I loaded the AirTurn (the company that actually manufactures the controller), app on my phone and it connected perfectly. The first thing that popped up was there was a firmware update to the controller. After asking PG support if it was okay to update they said yes. Now the controller works, BUT I have to connect to another Bluetooth signal and I get an error message on the Spark app. But i just click okay and it works perfectly. I believe there was an update or revision and the controller would no longer connect. And PG hasn't figured it out yet. Get the AirTurn app and connect and update the firmware and it will work.