New Firmware - Pop when turning off
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Hi all,
My teenage son has been enjoying the Spark Amp. A few weeks ago we did the firmware upgrade and it went just fine. But now, when he turns the switch off, there is a loud pop from the speaker every time. This did not happen before the firmware upgrade.
Any help in fixing this would be appreciated.
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The same thing happened to me shortly after the prior firmware update. I contacted customer support and they had me take a phone video of it happening. After they saw what was happening they had me send in the old unit and within 2 weeks I had a new unit. Haven't had any issues since.